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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,918 Reviews

167 NJ-31

Flemington, NJ

08822

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3,918 Reviews of Ciocca Subaru of Flemington

April 26, 2023

My Subaru has been and very reliable vehicle and I always take it here for service. More

by WNINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle, WNINKE. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 26, 2023

Great experience. I received all answers for my questions and bought a desired car. The staff was very helpful More

by GAIDUTSYL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Andre Mutone, Michael Gansfuss
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

April 26, 2023

I have been coming to Ciocca Subaru of Flemington for many years and always feel that everyone is very helpful and have always answered my questions. Keep up the good work! More

by ELLENK6168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all this time. Congratulations!

April 26, 2023

Prompt, accurate, easy service experience. Having bought more than half a dozen cars from this dealership I've always had a good service experience More

by mottorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Ashley Calderon
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business and vehicles.

April 26, 2023

Very happy with our experience. This was my first time leasing a car. Candi was extremely knowledgeable and patient. She really helped us find the perfect fit. More

by ESPRUSCHOWSKY
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Candida Villarino, Andre Mutone
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 26, 2023

second half-- poor service timing is a habit. last 4 services resulted in extra & questionable items. I do expect to buy a replacement but may not be subaru? More

by schwender2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky, Ashley Calderon
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

Schwender, we apologize for your recent visits with us. We would like to see how we can resolve this for you. Please reach out to us at (908) 782-2025 and ask for our service manager, Trisha. We appreciate your honest feedback.

April 25, 2023

The front desk people are friendly and always courteous. I am grateful that they are there. I recommend them to my friends More

by ROSELEEPERSINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to hear it! Thank you for the great review, Rose! We're always here to help if anything else comes up!

April 25, 2023

my only problem is 90 minutes is way too long for an oil change. one other thing. there were no seats available! thank you, More

by WALTERKALINOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski, Ashley Calderon
Apr 25, 2023 -

Ciocca Subaru of Flemington responded

Walter, we quote all of our oil changes at 90 minutes to ensure proper scheduling and work. We are in the process of upgrading our customer lounge! Thank you for your honest review of our dealership!

April 25, 2023

Everyone at Ciocca is great. They are so good at getting me in and out of there in a timely manner and always update me on anything that needs to be done before they actually do More

by TAVITULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Apr 27, 2023 -

Ciocca Subaru of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your vehicle.

April 25, 2023

All communications from the dealership were flawed. Voicemail messages were virtually unintelligible. Promises that a service manager would contact me were not kept. We were not informed about a realis More

by wcarterco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Malavasi, Frank DeCraine, Allison Cerwinski
Apr 25, 2023 -

Ciocca Subaru of Flemington responded

Wcarterco, we apologize for your experience at our dealership. We understand a lack of communication coupled with issues getting parts is very frustrating, we will work to stop these issues from happening to the best of our ability. We appreciate your honest feedback.

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