Ciocca Subaru of Flemington

The people were great and the technician did a great job. The only issue that I had was my appointment was at 9:30am. I brought the car in at 9:20am and didn’t leave until 11:30am. I was hoping that the appo The only issue that I had was my appointment was at 9:30am. I brought the car in at 9:20am and didn’t leave until 11:30am. I was hoping that the appointment was going to be about one hour. They also did a multi point inspection which added to the time. Other than that everything was fine. More

Easy to talk with them and very knowledgeable. I would recommend their services again. Excellent I would recommend their services again. Excellent More

Our salesman and business contacts were upfront and honest. Because of this we are repeat customers and plan on using Ciocca for our next purchase. honest. Because of this we are repeat customers and plan on using Ciocca for our next purchase. More

Helpful in finding the car I needed in the exact style and making it work to get it that day. and making it work to get it that day. More

Terrible. After a solid week without my car, the problems are still not fixed with no known plan or timeframe. After requesting contact multiple times for a se After a solid week without my car, the problems are still not fixed with no known plan or timeframe. After requesting contact multiple times for a service manager to call me I have yet to receive a call. I had to drive in the loaner car back to the dealership last Saturday just to talk to the general manager to try and rachet up the heat on Subaru to resolve the issue. More

Servicio de primera buen servicio felicitaciones buen trabajo recomiendo todos mis amigos gracias toda su cololaboraacion trabajo recomiendo todos mis amigos gracias toda su cololaboraacion More

Fueron muy profesionales me gusto trabajan si fuera por puntuacion dia 100 por su buen servicio puntuacion dia 100 por su buen servicio More

Always pleasant and informative. I especially like the new added feature where they send you a video of what the technician has found. I especially like the new added feature where they send you a video of what the technician has found. More

Service was really great. The team solved a problem with my transmission very quickly and professionally. A great experience. I'll most certainly be back in the future. The team solved a problem with my transmission very quickly and professionally. A great experience. I'll most certainly be back in the future. More

The service ultimately was very satisfactory, but reaching the Service Department by phone can be difficult. I had questions about warranty coverage and a loaner car, and was passed around to two or reaching the Service Department by phone can be difficult. I had questions about warranty coverage and a loaner car, and was passed around to two or three different "Advisors" who were not in touch with each other and did not provide reliable information. One assured me that a loaner would be provided, but I was told on arrival that none was available. That turned out not to matter much because, although I had an appointment for a windshield replacement, I was told on arrival that I would have to come back another time because the person who does that work was not there that day. A wasted trip. Once I was there in person, I was able to make arrangements for service on another day, and everything went well from that point on, but telephone communications seriously need improvement. On a previous occasion, I had trouble reaching the Service Department by phone. No one took the call and voice messages were not returned. More