Ciocca Subaru of Flemington

Mike was very courteous and helpful with our purchase. He easily answered all our questions and was not high pressure which we appreciated. The Forester pretty much sold itself. We had only planned to He easily answered all our questions and was not high pressure which we appreciated. The Forester pretty much sold itself. We had only planned to look but drove home with a new car. More

Andrew made sure all we were directed to the car we were looking for and all our questions were answered. looking for and all our questions were answered. More

Gail was extremely helpful and professional. ..as usual! Thank you Gail!! She is GREAT1 ( Based on what the mechanic said...I needed $4K-$5K motor work for the engine with 210K miles on the c ..as usual! Thank you Gail!! She is GREAT1 ( Based on what the mechanic said...I needed $4K-$5K motor work for the engine with 210K miles on the car....to address minor oil leaks. At this time I took the car to my husband "s auto mechanic and he suggested waiting and check the oil daily.) More

Flemington subaru has a fantastic service department. It is always a positive experience thank you all very much! It is always a positive experience thank you all very much! More

Jeanette mcphason was fantastic and Andre couldn’t have been more helpful and great customer service ! I would recommend this dealer ship to man been more helpful and great customer service ! I would recommend this dealer ship to man More

I called to get a quote for a “worst case scenario” for brakes. All four pads and rotors for my 2012 Subaru Outback. I was quoted just over $1000 for that service—similar to the local shops I called ($499 brakes. All four pads and rotors for my 2012 Subaru Outback. I was quoted just over $1000 for that service—similar to the local shops I called ($499 for parts and labor for each “axel,” about $1000). I figured it would be better to take it to the dealership if the cost would be comparable. They ended up not needing to replace the back pads and rotors and were able to resurface the front rotors and replace the pads. Great! Must be less expensive than the ~$500 I was quoted for new rotors and pads! Imagine my surprise when I got the bill and it was $492 for the resurfacing and new pads. I called to ask about this and get some clarity and the woman I spoke with LAUGHED at me and told me the quote I originally got from one of her coworkers was way off. I asked if that’s all she had and she said yes. No desire to rectify, to check my file, to investigate what happened. I called the service department and left a message for the manager and was never called back. I know for sure I got swindled as they wanted to charge me $70.49 to replace a brake light. I was able to do it myself for less than $6 and in about 7 minutes including the time it took to find a screwdriver in my toolbox. They “recommended” services, but could only back up the cabin air filter. The rest were based on “miles.” I got the timing belt replaced because I know I likely needed it, but i fully regret letting them do it and I know it cost way more than I needed to pay. I was grossly overcharged, spoken to disrespectfully, and my concerns were not addressed by management. I’ve been taking my car to Subaru dealerships for the 11 years I’ve owned it and I’ve never had an experience as terrible as this one. More

First service on my new Forester. All good no complaints. Car was done quicker than I expected All good no complaints. Car was done quicker than I expected More

Great Dealership. Work done on time. Quick in and out. Could use a nicer waiting area though. Work done on time. Quick in and out. Could use a nicer waiting area though. More

everyone was helpful, informative and kind, I'm happy I went here for my purchase went here for my purchase More

Very helpful and the staff was very courteous not only to myself but to every customer that was there during my waiting time. myself but to every customer that was there during my waiting time. More