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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews
Call Dealership (908) 782-2025
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167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

December 07, 2022

I had an 11:00 AM appointment for an oil change. My vehicle was taken promptly and serviced in a timely manner. Charges were very reasonable. Service personnel were professional and friendly. This More

by Captain Midnight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi
Report | Print
December 06, 2022

Went for an oil change and they would not look at another unrelated issue my car was having. Overpriced labor rate and overpriced parts. More

by Subaru06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky
Report | Print
Dec 06, 2022 -

Ciocca Subaru of Flemington responded

subaru06 - At Ciocca Subaru of Flemington we take our customers' feedback very seriously. We are sorry that we could not accommodate your request at the time of your previous appointment. Some days our schedule is very tight and would require you to wait much longer for your vehicle to be completed. In the future, please let us know at the time of scheduling that you have other issues and we can offer you an estimate on time and cost. Trisha Malavasi, Service Manager.

December 06, 2022

Very nice place good people he re serve was not long at all but price was a bit high More

by nuty.td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Allison Cerwinski
Report | Print
December 06, 2022

A most pleasurable buying experience. Professional, yet friendly staff. They answered all questions thoroughly and firmly. More

by Jules
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Michael Gansfuss
Report | Print
December 05, 2022

Very pleased with my purchase of a new Subaru Forester from Ciocca.From start to finish Jeannette Macpherson was great.She kept me advised as to the status of my new vehicle and made understanding all More

by acholdsworth
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Jeannette Macpherson
Report | Print
Dec 06, 2022 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that Jeannette and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

December 04, 2022

Routine service but performed quickly so in and out within an hour. Staff was friendly and efficient. More

by scblum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Report | Print
Dec 05, 2022 -

Ciocca Subaru of Flemington responded

scblum - We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

December 03, 2022

From the moment I handed my keys to the smiling person at the service desk to the time my car was ready to roll, I felt well taken care of : comfortable waiting room with a coffee machine, water and snacks. More

by ACONEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi
Report | Print
Dec 05, 2022 -

Ciocca Subaru of Flemington responded

Aconeill - We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

December 02, 2022

Prompt and professional service. Flemington Subaru honored my free oil change even though they could not find my purchase from Allentown / Philadelphia dealership. More

by cochrane11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Report | Print
Dec 05, 2022 -

Ciocca Subaru of Flemington responded

cochrane11 - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

December 02, 2022

Ciocca Subaru was great! Able to answer any questions i had (and i had a lot!), and made the car buying experience easy! More

by SHHWEETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Andre Mutone, Michael Gansfuss
Report | Print
Dec 05, 2022 -

Ciocca Subaru of Flemington responded

Shhweett - We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 30, 2022

Very helpful kept me informed of what needed repairs needed to be done today and what could wait. More

by BillFyffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Report | Print
Dec 05, 2022 -

Ciocca Subaru of Flemington responded

Bill - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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