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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
371 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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Showing 371 reviews

August 12, 2026

Everyone at Ciocca Subaru was a pleasure to deal with. Special thanks to Will and Bradley, who painlessly guided me through the process of leasing a new Crosstrek. I'll be happy to recommend to anyone who More

by geh0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Haralson, William Chaney
Aug 17, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review! We're happy to hear that Will, Bradley, and the rest of the team were able to painlessly guide you through the buying process on your new 2026 Subaru Crosstrek. Thank you for trusting Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

August 08, 2026

Very informative and was able to give an honest comparison of other vehicles I showed an interest in from start to finish. He's one of the most polite, well dressed, straightforward salesmen I've More

by nazirclark6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRADLEY HARALSON, William Chaney
Aug 11, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for this wonderful review, Nazir! We're happy to hear that Bradley was polite, straightforward, informative, and gave an honest comparison of all the vehicles you were interested in from start to finish. It's great that he made the purchasing experience feel special. Thank you for trusting Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 28, 2026

Everyone here we came in contact with were excellent: knowledgeable, polite, and non-pressuring. Kenneth was fantastic! He was patient while I awaited needed documents to arrive, and was always a quick t More

by Mikewlemme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad in finance was great, too!, Kenneth Delrosario
Jul 29, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars, Mike! We're happy to hear that our entire team was knowledgeable of the Subaru lineup, polite, and didn't pressure you throughout the car buying process. It's great that Ken was patient and responsive through text. Congratulations on your new Subaru Crosstrek! Thank you for trusting Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 28, 2026

I had a great experience at the dealership Will was excellent very knowledgeable a lot of help.But nothing is perfect like quoting a interest rate because I came with pre approved and the financing wen More

by frankiejames1059
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 29, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review, Frankie! We're happy to hear that Will was knowledgeable of the Subaru lineup and provided his help throughout the car buying process. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 22, 2026

Cannon and Bradley were extremely helpful, straightforward. I would recommend this dealership to Friends and family. More

by mattklein35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
Jul 23, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars, Matt! We're happy to hear that Ken and Bradley were both extremely helpful and straightforward. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 21, 2026

Working with Will was a great experience. He was knowledgeable, honest, and never made me feel pressured. He took the time to answer all of my questions and made the entire buying process smo More

by bacemint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 23, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review! We're happy to hear that Will was knowledgeable of the Subaru lineup, honest, and didn't pressure you throughout the car buying process. It's great that Will was able to answer all your questions and concerns and made the buying process smooth and enjoyable. Congratulations on your new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 14, 2026

Will my salesperson was very friendly, knowledgeable and worked with both my wife and I (We both bought a car) and this was the second time we have had interaction with him. I feel we received a fair deal More

by blackbullet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 16, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for this great review! We're happy to hear that Will was able to get both you and you wife a great deal as well as staying within your budget. It's great that our staff was friendly, and that you enjoyed our state of the art facility. Congratulations on your new Subaru Outback! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you for your first service! - Ciocca Subaru of Philadelphia

July 14, 2026

I had a wonderful experience at Ciocca Subaru dealing with Will. The whole process was A+ More

by TomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 16, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars, Tom! We're happy to hear that Will was able to provide you with an A+ experience during your visit. Thank you for trusting Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 13, 2026

I left feeling incredibly uneasy and anxious, completely regretting my purchase the entire way home. More

by Hindsight_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Chaney
Jul 20, 2026 -

Ciocca Subaru of Philadelphia responded

We're sorry to hear that you felt this way after your purchase. This is not the experience we want our customers to have. If there's anything we can do to help, don't hesitate to contact us directly at (215)-608-4100 and ask for a manager, - Ciocca Subaru of Philadelphia

Jul 21, 2026 -

Hindsight_99 responded

Thank you for the response, but as management is already aware, I tried to resolve this situation directly before leaving this review. After exchanging several emails with leadership and getting nowhere, I realized my concerns were not going to be addressed. I have purchased 3 SUVs from this dealership in the past. This was my 4th transaction with Ciocca Subaru of Philadelphia, but the way I was treated as a returning, loyal customer was unacceptable. The experience left me feeling completely uncomfortable and uneasy, and it left a terrible taste in my mouth regarding how this business operates. Because of how this was handled, I have given up on trying to work with management, and I will not be returning for any future vehicle purchases or service.

July 03, 2026

Will is an excellent salesman! He listened to my needs and didn't pressure me. He made the process significantly easier and less stressful as a first-time car buyer. More

by pkatarn2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 06, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars! We're happy to hear that Will listened to your needs, never pressured you, and was able to make the car buying process easier and less stressful for you very first vehicle purchase. Congratulations on your new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

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