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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
344 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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Showing 344 reviews

March 29, 2026

Kenneth was so kind and patient and even stayed late when there was a little glitch with processing. He did not have to, but did so anyway, just so he could show me all the features and take my pic with the More

by nicole.lemme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Harelson, Kenneth Delrosario, Charles Gold
Mar 30, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the great review, Nicole! We're happy to hear that Ken was kind, pleasant, and even stayed late just to show you all the features of your new car. Congratulations on your brand new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia, and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

March 26, 2026

Gaby was absolutely amazing and reassuring throughout the whole process. She worked her magic and got the perfect car for us. More

by Allie Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriella Perim
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the great review, Allie! We're happy to hear that Gabriella was able to deliver a wonderful car buying experience, being reassuring throughout the process and helping you get into the Subaru you wanted. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

March 26, 2026

All service, from management to finance, was effective and efficient. Will Chaney facilitated our shopping and purchase perfectly by ensuring we had all the information necessary to choose the right vehic More

by evan.butts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney, Ryan McCusker
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review, Evan! We're happy to hear that Will did a great job directing your shopping making sure you had all the necessary information to make an informed decision. It's great that you found our facility clean, comfortable, and impressive as well. We are glad you enjoyed the amenities we have. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

March 23, 2026

Service was excellent. Felt comfortable during the stay at Ciocca Subaru. I wish my old car was valued a little more. More

by Giovannidlv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for your feedback, Giovanni. We're glad that Will and our team provided excellent service and made you feel comfortable. We're sorry to hear that you don't think your trade was fairly valued. We base our trades off of fair market price and take into account any damage to the body or repairs that would be necessary to resell the vehicle. If there's anything we can do, please don't hesitate to contact us at (215)-608-4100 and ask for a manager. - Ciocca Subaru of Philadelphia

March 21, 2026

Will was top-notch, providing excellent service and answering all of our questions. Thanks again! More

by Brianterry736
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shout-out to Steve in finance!, William Chaney
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review, Brian! We're happy to hear that Will provided excellent customer service and was able to answer any questions or concerns you may have had. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you soon! - Ciocca Subaru of Philadelphia

March 20, 2026

Will Chaney was very easy to deal with, so was Ciocca Subaru. All the people were pleasant, efficient, and they made buying a new car a pretty easy experience. I would go back and deal with them again. More

by Joseph.lowry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review, Joseph! We're happy to hear that Will and the rest of the team were pleasant, efficient, and made buying a new car an easy experience. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

March 20, 2026

Will Chaney is the only reason for this review. He is simply the best in the business! More

by matt.nasen77
Recommend Dealer
Yes
Employees Worked With
William Chaney
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars, Matt! It's great that Will was able to deliver an excellent experience during your visit. Thank you for choosing Ciocca Subaru of Philadelphia, and we look forward to seeing you soon! - Ciocca Subaru of Philadelphia

March 15, 2026

Will was really helpful in working out the cost figures prior to our visit. I was disappointed in that we couldn’t get the lease buyout breakdown numbers faxed or emailed to our bank. As a result, we had t More

by Bnase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney, Charles Gold
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review! We're happy to hear that Will was helpful in working out the cost figures before you arrived, but we apologize that you had to make multiple trips for the lease buyout. Thank you for choosing Ciocca Subaru of Philadelphia, and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

March 09, 2026

Originally went in for a used Impreza, and due to miscommunication I was told that the car would be locked down for me if I completed a finance application, but was already sold when I came back to t More

by Luke Nachimson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario, Jalil Herring, Ryan Concord, Ryan McCusker
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Luke, we apologize for the miscommunication regarding the used Impreza. It's great that Ken was able to help you find another suitable car and get you a price that fell within the budget. Once again, we apologize for not communicating to you that the car was sold. If there is anything we can do to make this situation better for you, please don't hesitate to contact us directly at (215)-608-4100 and ask for a manager. Thank you for choosing Ciocca Subaru of Philadelphia, and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

March 09, 2026

Will was very helpful throughout the whole process. Thanks to him, I was able to make an informed decision and wound up with the right car for me! More

by mobrienu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Mar 27, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review! We're happy to hear that Will was helpful throughout the sales process, and because of him you were able to make a confident and informed decision getting the Subaru you wanted. Thank you for choosing Ciocca Subaru of Philadelphia, and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

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