Ciocca Subaru of Philadelphia
Philadelphia, PA
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Will is the go to guy. He explains everything clearly, provides all the options and is eager to correct any mistakes without hesitation. I’ve enjoyed the process of leasing He explains everything clearly, provides all the options and is eager to correct any mistakes without hesitation. I’ve enjoyed the process of leasing and then buying out my Forester with him and will return when it’s time for a new car. More
Great experience. This is my first Subaru and my first time buying a vehicle from Ciocca Subaru in Philly. Heads up: This is a long review. The sales floor is impress This is my first Subaru and my first time buying a vehicle from Ciocca Subaru in Philly. Heads up: This is a long review. The sales floor is impressive and the service area is impeccable. There’s a play area for children which is a nice touch and the customer waiting area is well appointed. My sales associate, Eddie Abarca, was awesome, attentive and amazingly knowledgeable about Subaru’s. This location did not have any of my color choices in stock and Eddie coordinated with the powers-that-be and had a Crimson Red Forester shipped from another Ciocca Subaru dealership 😀 After all the paperwork was signed, Eddie walked me thru EVERY feature of the Subaru Forester like a Pro. Back to the signing of documents: The dealership uses a super-large easy-to-read screen and there are a dozen or so packages you can add to your deal. It’s A LOT of information, so you may want to review the various packages prior to signing your docs. Before signing, I asked for a paper copy of the retail installment sale contract which contained the sales price, the sales tax, my down payment, etc. This made it easier to track how the numbers were adding up. Shout out to my Dad who taught me how to add & subtract. Last but not least: the 2025 Subaru Forester Hybrid is amazing. It handles well, has great pickup, the seats are comfortable, the back seats are spacious and the driver assist features are spectacular. In sum: Sales Associate: AWESOME! Showroom, Service Area: impeccable & welcoming The 2025 Subaru Forester Hybrid: amazing! More
One of the best car buying experiences I've ever had. Everyone was kind, patient and respectful. I didn't feel like I was being forced to buy anything I didn't want. Shout out to Ken who was wonderful Everyone was kind, patient and respectful. I didn't feel like I was being forced to buy anything I didn't want. Shout out to Ken who was wonderful to work with. More
This is my second car from this dealership and third car for my family. I can’t be happier with the service we receive on every sales interaction. I want to especially highlight the outstanding hospitality for my family. I can’t be happier with the service we receive on every sales interaction. I want to especially highlight the outstanding hospitality given by Will! He goes above and beyond from start to finish to not only get us the car we want but answer all of our questions thoroughly. He even delivered our car to us! Ciocca Subaru needs to know what an asset he is to their team! More
We cannot express our gratitude for Will Chaney. We met Will in December 2023 when we got our first car from him. Since then, this is the third car that our family has purchased, and we will continu We met Will in December 2023 when we got our first car from him. Since then, this is the third car that our family has purchased, and we will continue to recommend this hard-working young man who truly shows in every way that he is not just about the business, but about building lasting relationships, and taking care of his customers. Will is so patient and understanding and takes his time to make sure that we are comfortable with our purchase. He understands the importance of price points and matches us with the cars that will work best for us. Even when we go missing, he always follows up with us and make sure that he’s only sending cars that we will truly be interested in so as to not waste our time. He is a genuine person, and we truly appreciate his help and support and look forward to purchasing more cars in the future and also recommend recommending him to our family and friends! More



