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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,429 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,429 reviews

April 26, 2025

Very good service center and George is always helpful on understanding our vehicle and service we need. More

by JTAORMINA456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad to hear that George has been helpful in explaining your vehicle’s needs and providing excellent service. We truly appreciate your feedback and look forward to continuing to serve you!

April 26, 2025

After having my trade in appraised by another dealer and what they offered at ciocca was a 2 thousand dollar difference. I was not happy about that and after what I saw they were selling if for, I was reall More

by RALPHY.LUV03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when there’s a difference in trade-in offers, and we apologize for any confusion regarding your tires. We take your concerns seriously and would be happy to look into the situation further. Please feel free to reach out to us directly, and we’ll work to address this to your satisfaction. Your experience is important to us, and we appreciate the opportunity to improve.

April 26, 2025

The service is always excellent and professional. My problems are always addressed and resolved. I always know what the price will be. Now I need my CD player checked out. More

by BARBARA.ALSTON31
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in the service department.
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Apr 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words, Barbara! We're so glad to hear that you've consistently had excellent and professional service, and that we’ve been able to address and resolve your issues. We’ll be happy to check out your CD player for you! Please feel free to schedule an appointment, and we’ll take care of it for you.

April 26, 2025

Everything is always excellent. Service is very good, the staff is pleasant and professional. I have no problems or complaints. More

by BARBARA.ALSTON31
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Report | Print
Apr 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Barbara! We're thrilled to hear that you've consistently had such a positive experience with our service and staff. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you ever need anything in the future, don't hesitate to reach out!

April 25, 2025

They have been great with ther service and treatment of the cars problem.Then they wash the car More

by LNSKI310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 25, 2025

Fast friendly service Was able to get in and out at scheduled appointment time Welcoming atmosphere More

by MRMONK25
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Report | Print
Apr 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so glad to hear you had a fast and friendly experience and that we were able to stick to your scheduled appointment time. It's great to know you felt welcomed during your visit. We appreciate your feedback and look forward to seeing you again!

April 24, 2025

My experience at Ciocca has always been a good one. They are always courteous and listen and follow what I ask to be done. More

by RANDY.PRICSKETT
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Report | Print
Apr 24, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you, Randy! We really appreciate your continued trust in us. It’s great to hear that our team consistently meets your expectations, we’re always here to listen and get the job done right. Looking forward to seeing you again next time!

April 21, 2025

I was pleased that they didn't push extra services, etc. Chris Carapella was excellent. I feel comfortable returning to Ciocca. More

by IBODYSURF
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carapella
Report | Print
Apr 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear that Chris Carapella provided you with excellent service and that you felt comfortable throughout your experience. We pride ourselves on being transparent and never pushing unnecessary services, so it’s great to know that you appreciated that approach. We look forward to welcoming you back to Ciocca in the future!

April 19, 2025

Experience was great. Work that needed to be done was explained and approved and completed as promised. More

by EABIRTWISTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave us a review! We're glad to hear your experience was a great one and that everything was explained clearly and completed as promised. That’s exactly the level of service we aim to provide. We appreciate your trust in us and look forward to helping you again in the future!

April 19, 2025

Great service. Always timely and accurate Trust that Ciocca will do a great job at a fair price More

by MILLERS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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