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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
756 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 756 reviews

May 17, 2024

I’m am pleased with this dealership. I purchased my vehicle with no hiccups what was discussed was delivered. My repairs were handled with attention and repaired perfectly. The mainte More

by ALEXJAYCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emillo repairs, Mark service
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Alex! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 17, 2024

It’s close to my house. They do a good job. It doesn’t take long to complete performance. More

by BEPLYNN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Beplynn! If there is anything else we can do to help just let us know! Have a great day!

May 16, 2024

Easy to make appointments. Professional and efficient however prices for service are a little expensive. More

by SANCHEZ.EN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind review of our dealership, Sanchez. We apologize if you feel our pricing to be too high and we will review your comments with our management team to remain as competitively priced as we can!

May 16, 2024

Your service employees are the best. As much as exciting events such as oil changes must be done, they make the occasion quick and done. Very helpful. More

by crahalla
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Abrams
May 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 15, 2024

The service department fixed the issue I brought the car in for and also checked over the rest of the car and topped off the car fluids. Biggest surprise was that they washed the car too! More

by PamGinet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Abrams
May 15, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Pam, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 15, 2024

Great prompt and efficient service Great and friendly service advisors George is a TRUE PROFESSIONAL More

by rockette1822
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 15, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 15, 2024

Ciocca Subaru’s Service Department is excellent. Fast, efficient, and friendly service by George Abrams. More

by Maria706m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
May 15, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Maria! We're always here to help if anything else comes up!

May 15, 2024

George does a great job of taking care of me he took care of my window problem on the spot I would recommend ciocca to my friends More

by HUNTERSCOTTY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh he did a great job but has left ciocca
May 15, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Hunter! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 15, 2024

Awesome experience. Everyone was nice and helped us pick the right vehicle for our needs. More

by nicktab1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cesaretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Nick! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 14, 2024

Not much to say. They do the best they can with what they’re given More

by Katelyn10013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
May 15, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for rating us, Katelyn.

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