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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

October 01, 2023

The service dept. Is terrific at Ciocca Subaru! Very kind staff, knowledgeable and quick service We would not want to take our Subaru anywhere else! Don& George have More

by alittlebite64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, George & Josh
Oct 02, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, alittlebite! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 01, 2023

The dealership is easy to do business with. The service department is friendly and accommodating. More

by TONIKRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer
Oct 02, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Toni! We're always here to help if anything else comes up!

October 01, 2023

They keep me posted on what they are doing and make sure I'm aware of everything they. They are awesome!! More

by FLYERSCARZY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service.
Oct 02, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 01, 2023

They showed me a great time looking for my new car and they were very experience and knowledgeable Doug was real good salesman the whole deal was real good experience thank you More

by Rick crane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Doug Flitcroft
Oct 02, 2023 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

September 30, 2023

Fast, efficient, and knowledgeable service department. They even text you an actual video of your can being serviced in real time. Very pleased. More

by zoppowder2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I service rep
Oct 02, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, zoppowder! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 29, 2023

Recall on my Crosstrek. George was excellent. He also helped me with the loaner car. Excellent service. Thank you More

by DW
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George.
Oct 02, 2023 -

Ciocca Subaru of Pleasantville responded

DW, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 27, 2023

The best place I have ever done business with. Nick McDonald was very helpful and professional. More

by joannaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 27, 2023

Employees are always pleasant and professional. The public areas are clean. The visit is as enjoyable as possible. More

by CHRISTINEL.NEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I have forgotten the name of the man at the service area. I purposely looked at his name on his pin.
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Christine! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 27, 2023

Very efficient, professional, polite and pleasant. The waiting room is clean and comfortable . Great experience ! More

by GRANADA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service departmen
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 26, 2023

Ciocca Subaru is a very good company. In particular George Abrams has been extremely helpful. More

by CORDELIASUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams , Nick DePasquale, Elizabeth Huddle
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, CORDELIASUAH! We're always here to help if anything else comes up!

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