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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

September 25, 2023

Both Robert and Santino were excellent sales people. I came in thinking a hybrid would be best for me, but with the information and incentives they provided, I was convinced to go electric. More

by Kzeigenfus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray in Finance, Robert Collier, Santino Botto
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 24, 2023

I was confused why at my next appointment a fair number of services are scheduled to be done on my car. I would imagine these services would take a while and if I am supposed to wait for them to be done. I More

by FTLBRT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
September 22, 2023

Timely, excellent service, as usual! The customer service representative is always friendly, helpful, and informative. More

by JDOBARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 22, 2023

George and the team did all they could to fix my issues! Alway courteous always professional and knowledgeable, George went above and beyond for us and should be commended. Thanks! More

by Killian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Killian! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 22, 2023

Nick was awesome, if it wasn’t for him I probably wouldn’t have purchased this car. He realized what I would settle for and worked hard to achieve that deal. The whole deal took about 2 hours so it w More

by DKELLY0802
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nicholas McDonald
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi DKELLY. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 22, 2023

Joel, Santino, Ray, and Tracy, Thank- You! You made purchasing a new vehicle a great experience. It has been a pleasure working with you! More

by NORTHBAYCANVAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez, Santino Botto
Sep 29, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

September 22, 2023

I give Ciocca a 5star rating employees very helpful knowledgeable .always greeted with a smile I would like to thank George Abrams for all his help. Thank you George More

by ltrugman425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams (Service)
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, ltrugman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Sep 22, 2023 -

ltrugman425 responded

Had my car serviced staff was very nice the price was resonable I’m 100% satisfied. I would like to extend my appreciation to George Abrams service department.

September 21, 2023

Josh Junk and crew always provides excellent customer service and communication with us. We are considering purchasing a Subaru when our Altima is ready to be replaced More

by 82794LANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 20, 2023

Everyone was great to deal with! Thank you for all of your help. Doug and Nicholas were very nice and professional More

by KASCHREYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Depasquale, Doug Flitcroft
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

September 20, 2023

My Outback had a check engine light needed a front louvre motor replaced. I was contacted by Ciocca that evening and had a service appointment the next morning. Josh the service representative was ver More

by EMMITTHERRONEBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Emmitt! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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