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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

September 20, 2023

polite, professional, friendly and willing to assist me with my questions or concerns which I appreciate More

by NATALIEGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Natalie, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 20, 2023

Thank you so much we are very happy with this vehicle plus everyone was very nice excellent customer service More

by Maria Santiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 19, 2023

Great service attendance great service very caring went out of their way to make sure everything was fine with the car before I left Josh in service was terrific More

by POKERDLR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft, Cole Bloomer
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 19, 2023

Always excellent service. Friendly and accommodating. Haven't had any issues no matter what the service. Even for a video from the tech on what he did. Recommend this More

by spmoe17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
george
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, spmoe! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 19, 2023

Fast friendly and patient with all my questions. Clean waiting area with coffee ☕️. Will return More

by TCRITES102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 19, 2023

Pleasant employees that are well knowledgeable of all jobs I highly recommend your dealership to all who want acar More

by FIREMENPALS
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 19, 2023 -

FIREMENPALS responded

Thank you

September 18, 2023

Since dealing with Ciocca, I am pleased with the customer service from the time you enter until the time you leave. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer
Sep 19, 2023 -

Ciocca Subaru of Pleasantville responded

Lola, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 17, 2023

Ciocca Subaru of Pleasantville was a clean facility and I received immediate service. The sales department worked with me to make sure I bought right vehicle that worked with my budget. It was a very pleasa More

by ABELLETTINI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Ashley Cesaretti, Cole Bloomer, Joel Rodriguez, Santino Botto
Sep 19, 2023 -

Ciocca Subaru of Pleasantville responded

Hi ABELLETTINI, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

September 17, 2023

All in all we love the dealership. I can’t say enough wonderful things about Santino. He cares, listens, and wants to do the right thing by customers. Before working with Santino there More

by ZITOPAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez, Ryan McCusker, Santino Botto
Sep 19, 2023 -

Ciocca Subaru of Pleasantville responded

ZITOPAW, thank you very much for the kind words regarding our team and dealership. We sincerely apologize for the communication issues you experienced before Santino. We will review your comments with our team to ensure communication is more clear across all departments!

September 17, 2023

It was an easy buying experience Cole was very helpful Buying cars is always a bad experience We had no issues More

by JSEDLOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer
Sep 19, 2023 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

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