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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,429 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,429 Reviews of Ciocca Subaru of Pleasantville

February 01, 2025

Excellent service. I enjoyed my visit. I will definitely be back again for service next time I need it. More

by MJAX26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 31, 2025

We had a great experience at this dealership. Doug our salesman was extremely knowledgeable. No hard sell just asked what we wanted and found the perfect car for us. He was very pleasant and r More

by BOBOOREO
Recommend Dealer
Yes
Employees Worked With
Tyler, Doug Flitcroft
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your great experience with us! We’re so happy to hear that Doug made your car-buying process smooth and enjoyable. It’s wonderful to know he was able to find the perfect car for you while maintaining a respectful and no-pressure approach. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to Doug. If you ever need anything else, we’re here to help!

January 31, 2025

Chris was very helpful. Answered all questions and took time to show me how to use a tab in my steering wheel. More

by JMILES1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We’re so happy to hear that Chris was able to assist you and take the time to answer all your questions. It’s always great to know when our team goes above and beyond to make sure you're comfortable with your vehicle. If you need anything else, don't hesitate to reach out!

January 31, 2025

People are very polite. I was taken immediately. Always happy with the service I receive More

by P8ntermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 31, 2025

Quick response to perform work with upfront estimate. Was given a detailed breakdown of what was done for the 30,000 mile service. More

by HELEN.MACCHIAVELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Hi Helen, Thank you for sharing your experience! We're glad to hear that the process was quick and transparent, and that you appreciated the upfront estimate and detailed breakdown of your 30,000-mile service. We always aim to keep things clear and straightforward for our customers, and it’s great to know we succeeded. Looking forward to seeing you at your next service!

January 31, 2025

Everyone at the Ciocca service and sales is very good at listening and responding professionally! More

by rockietwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 31, 2025

Fast, efficient and everything is great so far! We will definitely be back! Thank you! More

by ACCHARTER
Recommend Dealer
Yes
Employees Worked With
George Abrams, George Abrams
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so happy to hear that your experience was fast and efficient. We truly appreciate your kind words and look forward to welcoming you back in the future. If you need anything else, don't hesitate to reach out!

January 31, 2025

This was the second car that I bought from Ciaocca and both experiences were very good, More

by Mmj
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer, Robert Collier, Santino Botto, Hunter Coombs
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust in Ciocca! We’re so glad to hear that both of your car-buying experiences with us have been great. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new ride!

January 31, 2025

George is the best service writer i've ever had to deal with. He is extremely helpful is knowledgeable friendly. And I can't say enough about how his follow up is with me for anything that I ask or anythi More

by SPMOE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All ladies that take the appointments, answer the phones and do followup, Chris Carapella, George Abrams
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the fantastic review! We're thrilled to hear that George and the entire service team made such a positive impression on you. It's wonderful to know that their helpfulness, knowledge, and follow-up have stood out in your experience. We also really appreciate your kind words about the rest of the staff—it’s great to hear everyone made you feel welcomed and taken care of. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service!

January 27, 2025

Excelente atención que recibí, recomendado gracias por el servicio el lavando del carro bueno pero se podía hacer un poco más More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

¡Gracias por tu comentario, Dalton! Nos alegra mucho saber que recibiste una excelente atención. Tomamos en cuenta tu sugerencia sobre el lavado del carro y trabajaremos para mejorarlo. Apreciamos mucho tu feedback y esperamos verte nuevamente pronto. ¡Gracias por confiar en nosotros!

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