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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,429 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,429 Reviews of Ciocca Subaru of Pleasantville

February 03, 2025

Professional, respectful, respectable. The no men were good listeners, answered my questions, and responded to what I wanted. More

by NJWH41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto, Miguel Gil
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful feedback! We’re thrilled to hear that our team was able to listen to your needs and provide the answers and support you were looking for. Professionalism and respect are key to a great experience, and we’re so glad we could meet your expectations. We appreciate your kind words and look forward to working with you again!

February 02, 2025

Nick and Cole were very accommodating and sensitive to my needs. I would highly recommend them. I found them to be honest and fair. I ordered my Crosstrek in November and everything is going smoothly. 10/10 More

by WMFAZIO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the amazing review! We're thrilled to hear that Nick and Cole were able to accommodate your needs and make your experience a positive one. It's great to know that everything is going smoothly with your Crosstrek order, and we can’t wait to help you with your service needs once it arrives. We really appreciate the 10/10 stars and your recommendation—it means a lot to us!

February 02, 2025

Prompt greeting by service attendant. Quiet comfortable sitting area to wait on car. Quick turnaround with car delivered to me in the drive-thru, out of the rain. More

by NELSONJOYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience with us! We're so glad you felt welcomed by our team and enjoyed the comfortable waiting area. It's great to hear that we could get your car back to you quickly and keep you dry in the process.

February 02, 2025

Pleasant experience during oil change. Nice waiting room. Nice snacks and beverages. Car wash after oil change is great idea. More

by RWAYNE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thanks RWayne, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 02, 2025

The service I receive is always friendly and quick. The waiting room is spacious clean and tidy. More

by HKELLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 02, 2025

Everyone there was exceptional especially Joel. He was a pleasure to work with along with Nick. More

by SLIG311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Joel Rodriguez, Nicholas McDonald
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the fantastic review! We're so glad to hear that Joel and Nick made your experience exceptional. It’s always great to know our team is making a positive impact, and we’ll be sure to pass along your kind words to them. We appreciate your feedback and look forward to working with you again soon!

February 01, 2025

Easy in, easy out Easy in, easy out. Wish you opened at 7:30 am so that I don't have to be late to work. Otherwise very happy More

by hesser.susan
Recommend Dealer
Yes
Employees Worked With
George Abrams, George Abrams
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Hi Susan, Thank you for the great feedback! We're so glad to hear that your experience was smooth and hassle-free. We totally understand your wish for an earlier opening time, and we'll take that into consideration as we continue to improve our service. We appreciate your kind words and look forward to serving you again soon!

February 01, 2025

Great service ,and very friendly service managers. When I pull in to Ciocca Subaru, I know that all my auto issues if any, will be taken care off. More

by DRYREDWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 01, 2025

CIOCCA SUBARU Pleasantville is an great place to buy an vehicle 10 out of 10. More

by MPELHAM08401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the 10/10 rating! We're thrilled to hear that you had a great experience with us at Ciocca Subaru Pleasantville. It means a lot to know you’re happy with your vehicle purchase! We look forward to assisting you again in the future.

February 01, 2025

Very pleasant and helpful. I had a nice offer from another dealer and they found a creative way to match it which helped in my Deion making. More

by SEANAMCMULLEN
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osborne , Nick DePasquale, Doug Flitcroft
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that our team was able to find a solution that worked for you and helped with your decision-making. It's always our goal to make sure you feel supported and taken care of throughout the process. We appreciate your business and look forward to assisting you again in the future!

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