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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

August 26, 2023

Pleasant customer service My oil change and safety check was completed well and quickly. I will return in the future. More

by MATT.ZIGNER
Recommend Dealer
Yes
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matt, we are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. We hope to see you again soon!

August 26, 2023

The sales and service team are top notch. Everyone I worked with was kind and patient. The service staff was amazing when dealing with an extra ordinary situation. More

by STLYRNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 26, 2023

The employees are Very pleasant and efficient . Service was quick . Easy access and appreciate the video. More

by DEBBIECHERK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Debbie! If there is anything else we can do to help just let us know! Have a great day!

August 26, 2023

Reasonable,low pressure experience. Started our purchase on-line, and it was worth a trip down the GSP on a Friday to get my Subaru. More

by M2CHEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Piccardo, Nick DePasquale, Nicholas McDonald
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

M2CHEK, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 25, 2023

superb service / trustworthy employees/ understandable explanations of what is wrong with the car and how they planned to fix it More

by LDCSCHAAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave this amazing review! We are thrilled to hear that you had an overall great experience with our staff. Your feedback is truly appreciated.

August 25, 2023

Made an appointment online and was able to visit the dealership the next day. They had an impressive selection of cars with a friendly, informative sales staff. Would absolutely recommend! More

by TIDESANDTAILSLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 25, 2023

Josh did a fantastic job keeping me updated and informed, and the service dept. was quick and efficient!! More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 28, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 25, 2023

Service is the best at this dealership. Both George and Josh are two of the best service providers I’ve ever dealt with, they listen and give you sound advice and you can’t ask for a better More

by TEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben , Patrick Pizzi, Nick DePasquale, Don Simms, Cole Bloomer
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 25, 2023

I was very happy to get a service appointment on short notice and they took excellent care of me! More

by flahertyjm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Josh in Service
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, flahertyjim! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 25, 2023

All staff and technicians were very courteous and helpful. Also they were very prompt and efficient More

by HICKS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, HICKS! Our team really appreciates it! Let us know if we can help with anything else!

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