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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

August 24, 2023

It was a great experience. The staff was kind and helpful. I would recommend going here. More

by BECLYNNSTEWART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing, BECLYNNSTEWART! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 24, 2023

The experience was extremely pleasant and professional. Car was a little late arriving but under current conditions it was only a few days and understandable. More

by BECLYNNSTEWART
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony , Nick DePasquale, Cole Bloomer
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

BECLYNNSTEWART, thanks for the recommendation. We apologize for the vehicle arriving a few days late, but thank you for understanding in the current conditions. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

August 24, 2023

Very helpful very informative answered all questions great customer service and was fantastic with our insurance company More

by wynonahwilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Joel Rodriguez, Ryan McCusker
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 24, 2023

The employees were helpful, friendly and efficient. The service was thorough and timely. I love the Subaru tv entertainment. More

by DKADYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle, DKADYUS. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 24, 2023

Oil change completed. Car was washed. Representatives were pleasant. Unfortunately, whoever worked on my car raised the air pressure to 43 - 44 psi! My car is supposed to More

by MATT.ZIGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matt, we appreciate your feedback with our service department. We apologize if our techs raised the air pressure in your tires. Please reach out to our service manager to discuss this further.

August 24, 2023

Always friendly! Great at educating customer! I really look forward to getting my car serviced! More

by Karb1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and the mechanics that worked on my car.
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Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Karb! Our team really appreciates it! Let us know if we can help with anything else!

August 24, 2023

Great job on the bike hitch installation. Looks like it was installed initially by the manufacturer. More

by JGUILLOT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, JGUILLOT! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 24, 2023

The staff here are kind and professional. They always explain everything well and answer my questions. More

by goya.katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Katie! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 24, 2023

Courteous, on time, and knowledgeable. When I leave the service department I feel confident and good about my decision buying my car from Ciocca. More

by JOENEIDINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Josh, professional and efficient
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Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Joe, thank you for the kind words regarding our service department. We are very happy to hear you feel confident working with Ciocca, and we look forward to seeing you again soon!

August 24, 2023

Nice to deal with. Fast service. Friendly cashier and other staff. Did exactly what I asked. More

by Haliehs2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Junk
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Haliehs! Our team really appreciates it! Let us know if we can help with anything else!

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