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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

August 24, 2023

The employees were helpful, friendly and efficient. The service was thorough and timely. I love the Subaru tv entertainment. More

by DKADYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle, DKADYUS. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 24, 2023

Oil change completed. Car was washed. Representatives were pleasant. Unfortunately, whoever worked on my car raised the air pressure to 43 - 44 psi! My car is supposed to More

by MATT.ZIGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matt, we appreciate your feedback with our service department. We apologize if our techs raised the air pressure in your tires. Please reach out to our service manager to discuss this further.

August 24, 2023

Always friendly! Great at educating customer! I really look forward to getting my car serviced! More

by Karb1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and the mechanics that worked on my car.
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Karb! Our team really appreciates it! Let us know if we can help with anything else!

August 24, 2023

Great job on the bike hitch installation. Looks like it was installed initially by the manufacturer. More

by JGUILLOT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, JGUILLOT! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 24, 2023

The staff here are kind and professional. They always explain everything well and answer my questions. More

by goya.katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Katie! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 24, 2023

Courteous, on time, and knowledgeable. When I leave the service department I feel confident and good about my decision buying my car from Ciocca. More

by JOENEIDINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Josh, professional and efficient
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Joe, thank you for the kind words regarding our service department. We are very happy to hear you feel confident working with Ciocca, and we look forward to seeing you again soon!

August 24, 2023

Nice to deal with. Fast service. Friendly cashier and other staff. Did exactly what I asked. More

by Haliehs2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Junk
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Haliehs! Our team really appreciates it! Let us know if we can help with anything else!

August 23, 2023

The best from purchasing my vehicle to service appointments. Everyone is very professional. When I schedule an appointment for service I know my vehicle will be expertly serviced. The staff More

by JANET.LENNAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our sales and service department! We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 23, 2023

The service department always takes good care of me and keeps me informed about my car. More

by ROADRUNNER2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh takes the time to explain to me what my car needs and how long it will take
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, ROADRUNNER! Please let us know if we can do anything else to help!

August 23, 2023

Very friendly and efficient service. My car was done very promptly. Thank you for everything More

by JACOBO203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words and positive feedback on our friendly and efficient service. We truly appreciate you taking the time to leave a review.

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