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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

August 23, 2023

The service department always takes good care of me and keeps me informed about my car. More

by ROADRUNNER2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh takes the time to explain to me what my car needs and how long it will take
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, ROADRUNNER! Please let us know if we can do anything else to help!

August 23, 2023

Very friendly and efficient service. My car was done very promptly. Thank you for everything More

by JACOBO203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words and positive feedback on our friendly and efficient service. We truly appreciate you taking the time to leave a review.

August 23, 2023

The best from purchasing my vehicle to service appointments. Everyone is very professional. When I schedule an appointment for service I know my vehicle will be expertly serviced. The staff More

by JANET.LENNAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our sales and service department! We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 23, 2023

Very quick and efficient process. I was very satisfied with the experience. Would definitely recommend. More

by CARLYMCBRIDE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nick DePasquale, Robert Collier, Nicholas McDonald, Ryan McCusker
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 23, 2023

Professional, courteous, knowledgeable and willing to listen to questions and offer alternatives and options.. Best service dept I’ve used. More

by Carole T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Carole! Our team really appreciates it! Let us know if we can help with anything else!

August 23, 2023

I’m more than satisfied with my 2022 purchase of a ‘pre-owned 2019 Forester.. The Service Department has been responsive and accommodating with appointment times, questions and maintenance. The Sales More

by Carole T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk, Nick DePasquale, Robert Collier
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Carole! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 22, 2023

The service was completed on time. George the service person I was dealing was was very very professional and the car came out beautiful. I am always happy to use the Ciocca service de More

by WAGENHEIMROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 22, 2023

Terrific customer service and communication during the purchasing process. Unfortunately, the car we wanted took 8 weeks to arrive at the dealer. Once it did, we had an efficient and thorough documentatio More

by MARKLOEBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Nicholas McDonald, Ryan McCusker
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Mark, thank you for the kind review of your purchase experience! We apologize for the delay for the vehicle to arrive, we hope you understand that is out of our control. However, we are happy to hear once it arrived you could drive off the lot quickly!

August 22, 2023

Can’t help it when there is an issue in the department on a vehicle that takes more time than planned More

by RICHARDCKROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Robert Collier
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Richard, we apologize for any inconvenience caused by the repair taking more time than originally planned. We hope we have fixed your vehicle to your total satisfaction! Please let us know if we can help you with anything else.

August 22, 2023

Service rep keeps customer well informed and explains everything. Enjoy the free wash with service. More

by HokieBill75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, HokieBill! If there is anything else we can do to help just let us know! Have a great day!

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