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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

August 19, 2023

My experience with Ciocca Subaru of Pleasantville their employees are excellent customer service they were trained well my point of view I will let friends and family know about this place to purchase any More

by mercadojose310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Nick DePasquale, Doug Flitcroft
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Jose! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 19, 2023

Extremely attentive, kind personal who knows their product well!! Eager to explain their cars in a positive fashion. More

by DANNYSDAUGHTER26
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, Ryan McCusker
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 19, 2023

Came in yesterday for my first service on my 2023 Forester and dropped by car off at 845 and it was ready to be picked up by 1145. Pricing was competitive with what others charge. Staff was professio More

by mcseplo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

August 19, 2023

Personable and professional sales associate supported by competient financial officer, an post sale full-body review of features of the your car! More

by Bal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Fagan , Nick DePasquale, Doug Flitcroft
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 19, 2023

Very poor delivery of the car. The vehicle was dirty and not full of gas. Unless I asked they did not offer to explain any of the controls or the operation of the high tech feature More

by Larry.dubs9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Patrick Pizzi, Nick DePasquale, Nicholas McDonald
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Larry, we apologize for your recent experience you had with our dealership. We aim to provide top-notch service, and clearly missed the mark being unorganized, and delivering a dirty car. Please reach out to our management team so we can take care of this for you. Thank you for bringing this to our attention.

August 18, 2023

Professional and clean waiting room they wash my car every time I get an oil change More

by MELISSANORBECK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Don Simms
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Melissa! Please let us know if we can do anything else to help!

August 18, 2023

Fast, efficient, and they care about the customer! Oil change, tire rotation, and multi point inspection all in under an hour! More

by ANEVANS819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 18, 2023

Everyone was friendly courteous and very helpful. Buying the car was easy, no hassles. I love the cross trek and the car is well equipped. I’m am very happy with my experience at the Pleasantville More

by Dzb4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto, Nick DePasquale, Cole Bloomer, Robert Collier, Joel Rodriguez, Ryan McCusker
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 18, 2023

Overall experience was great! ! On time, easy process and they provide the prices of work upfront. All staff was very friendly! Highly recommend their service center. More

by ANNASPAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 18, 2023

Courteous service. Finished on time. Excellent Service Mgr. excellent waiting area, with complimentary drinks for customers More

by LOU.TICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr.
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Lou, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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