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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

August 18, 2023

Ciocca has a very professional service dept. Always very friendly and courteous representatives. They greet you at the door and get you out as soon as possible. More

by GOTTAHAVESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 17, 2023

The service department was extremely helpful and determined to schedule the service. The process was incredibly quick and thorough. I especially liked the inspection video depicting what was looked More

by jdfranco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams, Patrick Pizzi, Tom Bekete
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

jdfranco, thank you for the kind words and excellent review regarding our dealership and service department! Is there anything we could have done differently to earn a five star review? Thanks again.

August 17, 2023

Service and staff are always consistent and pleasant. I have closer dealers but prefer this location. More

by GONZALEZ66
Recommend Dealer
Yes
Employees Worked With
I worked with people in service dept
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, GONZALEZ! Our team really appreciates it! Let us know if we can help with anything else!

August 17, 2023

Very professional people and very helpful. Also very clean inside and out. I would recommend to anyone. More

by TOMOSBYTES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Ashley Cesaretti, Cole Bloomer
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 17, 2023

The service department has fast scheduling and quick routine service. All questions answered. I will continue to have my car serviced with them. More

by JRUTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JRUTENBERG! Our team really appreciates it! Let us know if we can help with anything else!

August 15, 2023

The minute I walked in Cole was attentive and helpful throughout the entire process! He answered all my questions as this was my first time buying a car and was extremely patient. I felt like he genuinel More

by GABRIELLEOJEDA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray , Cole Bloomer
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 15, 2023

George, from the service department is also kind and patient. He takes the time to explain services. More

by SBOOKSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/George
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review, SBOOKSHA. We are glad to hear that you had a good experience with us. Your feedback is greatly appreciated.

August 14, 2023

Ciocca Subaru has always taken great care of me and my car. Fair prices and great service More

by JNix57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service dept
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JNix! Our team really appreciates it! Let us know if we can help with anything else!

August 14, 2023

Excellent customer service in every department. From George in Service to Joel in sales, Nick in finance and the manager Santino all treat you like family and did everything they could to make sure More

by JKANT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santino - 5 stars, Nick DePasquale, Cole Bloomer, Joel Rodriguez
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JKANT! Our team really appreciates it! Let us know if we can help with anything else!

August 14, 2023

Excellent service from the Ciocca Subaru of Pleasantville, the car buying experience was very good. More

by GAVINARNOLD081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nick DePasquale, Don Simms, Doug Flitcroft, Cole Bloomer, Robert Collier, Tom Bekete
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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