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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

August 14, 2023

I paid $33 to have an air filter changed in my car with takes A total time of checking it and replacing it 8 mimutes should I change my engine air filter with the photo was 35 bucks I paid $33 which makes More

by LSPOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
Report | Print
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We apologize for your experience with us, LSPOFI. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (866) 771-8269 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 14, 2023

Awesome service department, I am definitely making this my new dealership. Josh Junk was fantastic to deal with More

by Dheayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 13, 2023

Very efficient and made me comfortable. No additional thoughts. They provided a list of observations. More

by QUINNPJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No interface. , Nick DePasquale, Cole Bloomer
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, QUINNPJ! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 12, 2023

ok shop rated is to high $179 per hr i'm gonna have to shop around More

by LSPOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

LSPOFI, we apologize if you feel our rates are too high. We will review your comments with our management team in efforts to remain as competitively priced as we can be. Your feedback is greatly appreciated!

August 12, 2023

Coke was great. Wonderful experience. Love my car very much. Thank you for being so attentive. More

by LISAWEICK123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Cole Bloomer
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review! We're glad to hear that Cole provided you with a pleasant car buying experience. We appreciate your recommendation and hope to serve you again in the future.

August 12, 2023

The employees were very polite and attentive. The waiting room was well stocked with snacks and drinks. Car was serviced in an acceptable time period. More

by MANDER7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service Departmemt. Don’t remember his name but he was very professional.
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, MANDER! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 12, 2023

Very good dealrs good service good people they know how to make everyone happy service good More

by YHYHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Tom Bekete
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the excellent review, YHYHI! We hope to see you again soon.

August 12, 2023

Ciocca of Pleasantville went above and beyond to help me! I really appreciate their team More

by NGAN02HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, NGAN! Our team really appreciates it! Let us know if we can help with anything else!

August 11, 2023

This location is always friendly and welcoming. I love the 12 point inspection to keep me updated. More

by mallory.capece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Mallory! Please let us know if we can do anything else to help!

August 11, 2023

This is the second time I’ve bought a Subaru from this location. I wouldn’t go anywhere else! More

by KARINRUPP18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

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