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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,426 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,426 Reviews of Ciocca Subaru of Pleasantville

August 02, 2023

Great service, Joey was very professional. The waiting room is very comfortable and the coffee was good. More

by LEWISMERKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and maintenance
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the excellent comments regarding our dealership and staff, LEWISMERKEL! We will pass them along to our team, and we hope to see you again soon!

August 02, 2023

We had a great experience buying a car at this dealer and would recommend it to our friends and family. More

by JBEYER12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Robert Collier
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

JBEYER, thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 02, 2023

Very good service. Waiting room is comfortable and my car was finished sooner than expected. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Doug Flitcroft, Nicholas McDonald
Aug 03, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, DW! We're always here to help if anything else comes up!

August 01, 2023

Josh is an excellent customer service coordinator. He knows the job very well and timely updates services as well More

by MADHU20PILLAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh at Service Dept.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 01, 2023

This was my first service on my a Subaru! It was a great experience! Smooth, easy and fast! Josh Junk handled everything and was very personable and couldn't have nicer! 5 stars!! More

by PVLLMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, PVLLMUSIC! Please let us know if we can do anything else to help!

August 01, 2023

Awesome sales experience no pressure a great price from the start. They also had a wide range of inventory More

by Larry.dubs9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Nick DePasquale, Nicholas McDonald
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 01, 2023

The service department is great and has fast service with friendly and knowledgeable staff. Two thumbs up More

by JUSTPEACHYNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 01, 2023

Nick was very informative, answering all of my questions and was patient with me through my decision making process. He was friendly without being pushy. He communicated well while I was there but also upo More

by JENNLMASSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with someone else in finance who also was kind, attentive and thorough in the car buying process. , Brendan Boyle, Don Simms, Nicholas McDonald
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 31, 2023

My experience was excellent! All the staff were both very knowledgeable and friendly. I would highly recommend this dealership to anyone looking for a new Subaru. More

by romangabrial2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 31, 2023

My brakes and rotors they’re great! However, the part that I ordered an amp I’ve called twice now and I receive no contact back. No idea when it will be in. I was told a week maybe a li More

by AHT23ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving us a review. We'd like to look into your concerns further and get your situation resolved. Can you send me an email with your name and phone number, please? Thank you again, Liz Huddle eBusiness Manager Ciocca Subaru of Pleasantville 609-646-1500 ext 3302 ehuddle@cioccadealerships.com

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