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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,428 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,428 Reviews of Ciocca Subaru of Pleasantville

July 31, 2023

My brakes and rotors they’re great! However, the part that I ordered an amp I’ve called twice now and I receive no contact back. No idea when it will be in. I was told a week maybe a li More

by AHT23ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
Report | Print
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving us a review. We'd like to look into your concerns further and get your situation resolved. Can you send me an email with your name and phone number, please? Thank you again, Liz Huddle eBusiness Manager Ciocca Subaru of Pleasantville 609-646-1500 ext 3302 ehuddle@cioccadealerships.com

July 31, 2023

My experience was excellent! All the staff were both very knowledgeable and friendly. I would highly recommend this dealership to anyone looking for a new Subaru. More

by romangabrial2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 31, 2023

An modern upscale service dept staffed with courteous knowledgeable personnel. Honestly the best I’ve seen More

by MCHMOURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

MCHMOURES, thank you so much for the glowing review regarding our service department and personnel. We truly appreciate the kind words, and hope to see you again soon!

July 31, 2023

Rob stayed in constant contact with me advising me as to the date of delivery and what to expect. More

by SEAFIRE1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 30, 2023

All great with work done and advice from mechanic. Nice suggestions and research into future work More

by SHELLEYLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk , Tom Bekete
Report | Print
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Shelley! Our team really appreciates it! Let us know if we can help with anything else!

July 30, 2023

Good people, good service what more could you ask for? Very helpful and knowledgeable people. More

by cassettamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department josh
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Cassettamp! Please let us know if we can do anything else to help!

July 30, 2023

Great service from George and the team. They made getting my Subaru serviced super easy. Thank you so much! More

by efhorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, efhorner! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 30, 2023

Fast and friendly attentive service. Knowledgeable staff was able to help me check the availability of a extra accessory More

by GURBUZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Hi GURBUZ, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

July 30, 2023

Personality and service. A place that makes you feel like a person and not just a customer. More

by IMHOTEPPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk, Service Advisor
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, IMHOTEPPI! We're always here to help if anything else comes up!

July 30, 2023

Everyone was friendly and fairly fast to get my car in and give me a loan car. More

by SUNNYCORTES18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk , Nick DePasquale, Cole Bloomer, Tyler Haines
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review of our service department and staff, SUNNYCORTES! We were happy to be able to get you a loaner car, please let us know if we can help with anything else!

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