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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,428 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,428 Reviews of Ciocca Subaru of Pleasantville

July 30, 2023

Josh Junk is an excellent service rep, very personable and knowledgeable and professional. I'll be back More

by AIIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

AIIM, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 30, 2023

George and the other guy and great and professional. The servís is always done properly. More

by MURFMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George & his partner maybe Doug in service
Aug 03, 2023 -

Ciocca Subaru of Pleasantville responded

Murfma, thank you for taking the time to leave a review. We are grateful to hear that you had a professional and thorough experience with us. We appreciate your support!

July 29, 2023

Very friendly and efficient. All associates were a pleasure to work with and very knowledgable. More

by JOHN_WACHTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Cole Bloomer, Ryan McCusker
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 29, 2023

I found it to have a Very quick and friendly service but a bit heavy on text messages More

by Richmac417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Rich! We apologize for the amount of messages sent to you. We will take a look at this now to cut back on the amount of messages.

July 29, 2023

Service representative was very friendly and efficient. The waiting room is a comfortable and pleasant environment. More

by FKPOOHBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Junk in service dept
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

July 29, 2023

Ryan was very pleasant and easy to get along with. He should professionalism and great knowledge in his work field. More

by PAB247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft, Ryan McCusker
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, PAB247! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 29, 2023

Josh was great to work with! ! He went above and beyond to help me. Thank you for the great service!! More

by thomas-hassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Thomas! We're always here to help if anything else comes up!

July 29, 2023

My service advisor Josh Junk always welcomes me when I come. I like that he remembers me and is quick and eager to help! Everyone is so nice and they never push you to get service done. They allow you to More

by KENNEDYMSTALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

KENNEDYMSTALEY, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 29, 2023

Joel and Patrick had every thing ready, it was a short and easy transaction. Would buy from again. More

by STEVED5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Joel Rodriguez
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, STEVED5! If there is anything else we can do to help just let us know! Have a great day!

July 29, 2023

Excellent customer service. The dealership provided me with a vehicle to assist with the repairs. Thank you very much. More

by LISAIRVIOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review LISAIRVIOLINO! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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