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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

July 22, 2023

I had always experienced bad experiences with other mechanics when I had other cars. Once I brought my car from Ciocca it has been nothing but a great experience with the service team. Thank you Josh y More

by Angela Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Angela!

July 22, 2023

Josh is absolutely wonderful and how he takes care of me and that’s all right by me. I have never going to a dealership for service because I never liked how they treated me. Your dealership is the only one More

by MANPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk five stars
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, MANPEL! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 22, 2023

Service department was the best! ! Everything was explained in a professional friendly manner. Josh Junk was helpful & personable. More

by NOMADS221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Junk
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, NOMADS221! We're always here to help if anything else comes up!

July 21, 2023

The service department is excellent. I can rely on George to keep my car running efficiently. More

by JAMELLHRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Jamellhrt! Please let us know if we can do anything else to help!

July 21, 2023

Welcoming your customers is a warning greeting as customer walk into the door! Very impressive More

by SHARONLSPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Robert Collier, Ryan McCusker
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, SHARONLSPIVEY! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 21, 2023

Good job. Feel trust in George and staff. Nice place to wait. Easy to call and get appointment. More

by PHYMARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, PHYMARB! We're always here to help if anything else comes up!

July 21, 2023

Service writer was very helpful and pleasant. George she worked on my car was thorough. Couldn’t find the noise my car was making, but it’s a very intermittent noise was very pleased with my e More

by melinda580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Josh
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Melinda! Our team really appreciates it! Let us know if we can help with anything else!

July 21, 2023

They are helpful, kept me informed, the timing was good. The waiting area comfortable. Josh did a good job More

by melrose.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junker. Service
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 21, 2023

Will not return here. Went multiple times in the last few months. Service feels rushed and every time I leave a new problem arises so I do not feel like they are thorough More

by LANDOWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Ms. Landow, we apologize for your experience with our dealership. Our team has been trying to contact you regarding this situation. If there is anything else we can do to help, don’t hesitate to contact us at (866) 771-8269. Thank you for your feedback.

July 21, 2023

Their helpful, caring, and friendly staff services my care needs and answers all questions and concerns More

by BELLAIRIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, BELLAIRIE! If there is anything else we can do to help just let us know! Have a great day!

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