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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,429 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,429 Reviews of Ciocca Subaru of Pleasantville

January 20, 2025

Great service. Even took time to show us how to set clock. Always a comfortable experience More

by pgl1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, pgl! Please let us know if we can do anything else to help!

January 20, 2025

Little slow, but great quality service. Chris is great. The filled gas tank after service is amazing. More

by JThurlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Jan 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're glad to hear that you were happy with the quality of service. We’ll certainly work on improving our speed, and we’re thrilled that you appreciated the filled gas tank. We’ll be sure to pass along your kind words to Chris!

January 20, 2025

Good services I appreciate it yours thank you for that and you are the best dealership More

by RICARDOMADELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jan 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Ricardo! We truly appreciate your kind words and are thrilled to hear you had a great experience. We’re honored to be considered the best dealership, and we look forward to serving you again!

January 20, 2025

Great dealership. Always willing to help a customer with a problem. Service department well trained. More

by BRAVES1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft, George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so happy to hear that you've had positive experiences with both our dealership and service department. It's always our goal to provide excellent service and support, and we're glad to know we've been able to assist you. We look forward to helping you again in the future!

January 20, 2025

This is not the first thing me at this dealership’s Service Department. They are always very professional and very knowledgeable. I usually wait and they are excellent in getting the job done in a reas More

by CHUDEC429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust and kind words! We're thrilled to hear that our Service Department consistently provides you with professional and knowledgeable service. We always aim to complete every job in a timely manner, and it's great to know you appreciate that. We look forward to serving you again in the future!

January 19, 2025

Joel and Nick the finance guy were easy to work with, efficient and got the best deal possible for me. I appreciate the effort and cooperation . More

by SUZANNEMARX
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We're so glad to hear that Joel and Nick made your experience easy and efficient while securing the best deal for you. We truly appreciate your kind words and are happy to have been able to assist you. If you need anything else, don’t hesitate to reach out! Enjoy your new car!

January 19, 2025

Enjoyed meeting Chris. He's friendly and knowledgeable. I always like being able to see a video of what is being done to my car. More

by linderw1015
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so glad you enjoyed meeting Chris and found him friendly and knowledgeable. We're happy to hear you appreciate the video updates as well – it's important to us that you feel informed and confident about the care your car is receiving. We look forward to seeing you again soon!

January 18, 2025

Service was prompt and thoroughl. Service staff was courageous and knowledgeable. Xxx zzz xxx cxx More

by VDANIEL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the positive review! We're thrilled to hear that our service was prompt, thorough, and that our staff was both courteous and knowledgeable. We truly appreciate your feedback and are glad you had a great experience. We look forward to serving you again in the future!

January 18, 2025

Never checked spare. I collect tire pressure. Odd charges otherwise the oil was changed and car washed More

by jmahoney1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
January 18, 2025

Elvis was so nice and helpful! He made us feel comfortable and asked thoughtful questions to make sure I found a car I loved. More

by JENNA GEISINGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Arapache, Nick DePasquale, Nicholas McDonald
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review, Jenna! We're so glad to hear that Elvis made you feel comfortable and took the time to ask thoughtful questions to help you find the perfect car. We appreciate your kind words and are thrilled you had such a great experience! If you need anything else, we're here to help. Enjoy your new car!

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