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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,429 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,429 Reviews of Ciocca Subaru of Pleasantville

January 17, 2025

The service was done in a timely fashion, I had a question about a message I got about limited regenerative braking and it was answered completely. I highly recommend this team for service. More

by rchebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're glad to hear that your service was completed promptly and that your question about the regenerative braking was fully addressed. We truly appreciate your recommendation and are here for any future service needs. Thanks for trusting us with your vehicle!

January 17, 2025

Great customer service- very pleasant and knowledgeable- we were very appreciative of the quick and courteous service. More

by PeterK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review, Peter! We're so glad to hear that you had a positive experience with our team. We always strive to provide quick, courteous, and knowledgeable service, and it's great to know that was reflected in your visit. We truly appreciate your feedback and look forward to serving you again in the future!

January 17, 2025

This being my visit to Ciocca Subaru, I was extremely pleased with the professionalism, expertise, and efficiency of George Abram’s, and Chris Carapella. They explained the service performed, and told m More

by sbmagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2025

Very professional very nice people very helpful great dealership I don’t know what else to say. Don’t ask for 15 words. More

by MALYSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 17, 2025

Appreciate the excellent service that was delivered! Thank you so much for making everything go smoothly. More

by DARCHORNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that you had a smooth and excellent experience with us. We truly appreciate your feedback and are always here to help with anything you need in the future!

January 17, 2025

I came in with an unplanned car issue and Chris took great care of me More

by PGETZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad Chris was able to take great care of you during your unplanned car issue. It's always our goal to provide excellent service, and we're happy to hear that was reflected in your visit. If you need anything else, don't hesitate to reach out!

January 16, 2025

They did superb job. George also did the stellar job. Whenever I am in a jam and need help in the last minute he is always there. More

by CORDELIASUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Doug Flitcroft, Cole Bloomer, Robert Collier, Joel Rodriguez, Nicholas McDonald, Hunter Coombs, Miguel Gil, Chris Carapella, George Abrams
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so glad to hear that George was able to help you and provide exceptional service. It's always our goal to be there when you need us most, and we're thrilled that George was able to deliver in those moments. We truly appreciate your feedback and look forward to assisting you again in the future!

January 16, 2025

Everyone at this dealer was extremely helpful, kind, and informative! We would definitely refer anyone here in the future that is looking to purchase a car. More

by KIMBERLYAHAMPSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Joel Rodriguez, Nicholas McDonald
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 16, 2025

Great service efficient staff little wait time complimentary snacks and coffee comfortable waiting room great dealership More

by SRAFTERY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 16, 2025

Purchased a Subaru & love it thnx to mgr Brandon l& Elvis who got me the deal I needed to purchase it. Could not be happier & I commend subaru for not only the sale but the professionalism, They went a More

by ROC2618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis , Brendan mgr. & Tyler , Nick DePasquale
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your fantastic review! We’re so happy to hear that Brandon, Elvis, and Tyler made your experience so positive and that you're loving your new Subaru. It's wonderful to know that our team went above and beyond to help you find the right deal and ensure you were fully comfortable with your car. We truly appreciate your recommendation, and we can't wait to assist you again when it’s time for your next vehicle. Enjoy your Subaru, and thanks again for choosing us!

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