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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,429 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,429 Reviews of Ciocca Subaru of Pleasantville

December 28, 2024

Service was great. Was able to meet with a sales person as soon as I walked in for my appointment More

by Ross
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

December 28, 2024

Great people. ....great service...100% recommended....thank very much...happy new year....see you soon More

by JTERRONES072480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Jterrones! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 27, 2024

The employees were very kind and patient and they were willing to accommodate our financial needs. More

by SAMNIX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto, Miguel Gil
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind review! We're so glad to hear that our team was able to provide you with a positive experience by being patient and accommodating to your financial needs. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future!

December 25, 2024

I had the pleasure of dealing with this dealership twice for both my kids both times it was a nice easy and simple process very genuine and upfront people and the service is beyond great. Looking forward to More

by AHMEDMETWALY819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier, Santino Botto
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so glad to hear that both of your experiences with us were easy and positive. It's great to know that our team provided you with genuine, upfront service and that you were satisfied with everything. We truly appreciate your trust and look forward to working with you again in the future!

December 24, 2024

George called me as they were going through the problem I was concerned about for my approval. Gave me a courtesy car when it was available . I will keep going with the service instead of going with anothe More

by Marilou816@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad to hear that George took the time to keep you informed throughout the process and that you had a positive experience with our service team. We truly appreciate your loyalty to Subaru, and we're thrilled to continue serving you in the future. Your satisfaction means a lot to us!

December 23, 2024

Overall positive experience; took a while to get the deal finished but overall positive experience More

by FTPKF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto, Miguel Gil
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We’re glad to hear that your overall experience was positive. We understand that sometimes the process can take a little longer, but we appreciate your patience. Your satisfaction is our top priority, and we’re happy that we were able to assist you. If you need anything further, please don’t hesitate to reach out!

December 22, 2024

Cole did a great job, walking me through the car and telling me all the features that the car had and was very knowledgeable on the product! He made the buying process very seamless Saturday morning. T More

by DJSCHARFF254
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, Santino Botto
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing your experience! We're thrilled to hear that Cole made the car-buying process seamless by walking you through all the features and providing great product knowledge. It’s also wonderful to hear that our finance team listened to your needs and found ways to keep things affordable, including the student discount for free oil changes. We truly appreciate your feedback and are so glad you had a positive experience at Ciocca Subaru of Pleasantville. We look forward to continuing to serve you and your son in the future!

December 22, 2024

Everyone was friendly and knowledgeable. They serviced my car in a timely fashion. Well done. More

by BBSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that our team was friendly, knowledgeable, and able to service your car in a timely manner. Providing great service is our top priority, and we’re happy to know you had a positive experience. We look forward to serving you again in the future!

December 22, 2024

No complaints they were all helpful and courteous. We where able to go in and out no waiting . More

by ggbcb26150
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, ggbcb! If there is anything else we can do to help just let us know! Have a great day!

December 22, 2024

Friendly courteous and informative and accommodating change in appointment time at last minute which helped More

by JSHEPHERD402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, JShepherd! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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