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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,429 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,429 Reviews of Ciocca Subaru of Pleasantville

December 21, 2024

They were extremely helpful. I was upset about getting stuck on the highway and when I arrived, they were calming and hopeful that I would get my car back in a few days repaired. More

by ALLMYCALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We understand how stressful it can be to have car trouble, and we’re so glad to hear that our team was able to help calm your nerves and provide reassurance during a tough situation. We’re committed to making sure you’re taken care of and your vehicle is back on the road as quickly as possible. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your trust in us!

December 21, 2024

George and everyone at Ciocca dealer were very pleasant and professional. Don the service manager went beyond the call of duty and greatly helped us out. More

by BOBNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms, George Abrams
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear that George and the entire team at Ciocca made your experience pleasant and professional. It’s especially great to hear that Don went above and beyond to assist you. We truly appreciate your kind words and your trust in us. If you ever need anything in the future, don’t hesitate to reach out!

December 21, 2024

I just love the service there, you guys were my spot for any kind of mechanical work or just for an oil change when I used to own a Subaru, and now that I have a different car I wouldn’t change you guys for More

by daniel Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your loyal support and kind words! We’re thrilled to hear that you’ve trusted us with both your Subaru and your new vehicle. Providing excellent service and efficiency is always our goal, and it means the world to us that you’ve chosen to continue with us for all your mechanical needs. We truly appreciate your feedback and look forward to taking care of you and your car for many years to come!

December 21, 2024

I like your delership service ane your work is smooth and nice thank you for regards More

by TJEAS291178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jyorj, Brendan Boyle, Don Simms, Elizabeth Huddle, Santino Botto, Chris Carapella, George Abrams
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that you've had a smooth and positive experience with our dealership and service team. Your satisfaction means a lot to us, and we truly appreciate your feedback. We look forward to serving you again in the future!

December 21, 2024

Chris was very kind and informative. He Kept me informed of what was going on. More

by NANCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad to hear that Chris was kind and kept you well-informed throughout the process. Clear communication is important to us, and it's great to know Chris made your experience more comfortable. We appreciate your feedback and look forward to assisting you again!

December 21, 2024

Chris was very professional and friedly. I did not have to wait long, just 45 min More

by WBIRMACHU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're happy to hear that Chris provided you with professional and friendly service. We strive to keep wait times short, and we're glad we could get you in and out quickly. We appreciate your business and look forward to assisting you again in the future!

December 21, 2024

Quick and easy, service workers were very straight forward, and very easy to talk to. More

by cstruett8213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're glad to hear that your experience was quick, easy, and that our service team was straightforward and easy to communicate with. Providing a smooth and hassle-free experience is always our goal, and we’re happy we could meet your expectations. We look forward to serving you again in the future!

December 16, 2024

My experience with the service department has been excellent. They are always very helpful and responsive to my concerns. More

by BSHOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department has been excellent. Our team strives to be helpful and responsive, and it’s great to know we’ve been able to address your concerns effectively. We truly appreciate your feedback and look forward to continuing to serve you!

December 15, 2024

New break pads and they also gave my Subaru a bath. Sweet! Happy Holidays Ciocca. More

by clip4art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon. Happy Holidays!

December 14, 2024

Very polite, respectful and helpful. It was my pleasure to work with him on my issue. More

by CHILL654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Santino Botto, George Abrams
Report | Print
Dec 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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