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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

December 07, 2024

The service was great! Chris was an excellent service adviser. My only complaint would be the links in the text updates don’t work. The phone hangs up on you it is v More

by Chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're thrilled to hear that Chris provided excellent service and that you had a positive experience overall. We apologize for the issues with the text updates and phone calls, and we’ll work to address them. We look forward to seeing you again soon!

December 07, 2024

Always good with getting me just the service I want. Comfortable waiting area with a great coffee machine. More

by bmachotka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

December 07, 2024

Best in customer service, efficient and friendly. Very thorough. The department is clean in the atmosphere is pleasant. More

by lsoucier123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Don Simms, Elizabeth Huddle, Santino Botto, Chris Carapella, George Abrams
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We're thrilled to hear that you had an efficient and friendly experience with our team. We take pride in maintaining a clean, pleasant atmosphere and providing thorough service, and we're so glad it made a positive impression!

December 07, 2024

Truly the best dealership I ever dealt with. Breath of fresh air. Thank you👆Much More

by BSOAPY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bsoapy! If there is anything else we can do to help just let us know! Have a great day!

December 07, 2024

The staff is always professional and pleasant. When I have a problem or need help about something, It is resolved quickly. More

by BARBARA.ALSTON31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that our team consistently provides professional and pleasant service, and that your concerns are addressed quickly. We truly appreciate your feedback and look forward to continuing to assist you!

December 06, 2024

car needed a part but was still under warranty. excellent service.was well treated.would go there for next service. More

by burjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Burjam! Please let us know if we can do anything else to help!

December 06, 2024

Polite and very helpful Was every quick and easy to get my car attendant to More

by MPMATRICARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, George Abrams
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

December 04, 2024

The dealership and Chris were wonderful. They changed my oil and washed my car. I couldn’t of been more pleased! More

by TMTURKOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad to hear that you had a wonderful experience with both the dealership and Chris. We're happy to know you were pleased with your oil change and car wash. We look forward to serving you again in the future!

December 04, 2024

I always received great, prompt, & efficient service here. George always does a good job taking care of our Subarus. More

by G169749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Parts , Don Simms, Chris Carapella, George Abrams
Report | Print
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you've always received great service and that George has been able to take such good care of your Subarus. We truly appreciate your loyalty and look forward to continuing to serve you with prompt and efficient service!

December 04, 2024

It was very refreshing to work with a group of very professional young men that knew their product. More

by New 2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, Nicholas McDonald
Report | Print
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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