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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

December 04, 2024

Very accommodating while I was traveling in the area and far from home. Professional from my initial call, reception at the dealership and all communication thereafter. All aspects of service and repair we More

by mjlogs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever answered my original call was friendly, helpful and knowledgeable. , Chris Carapella
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad we could accommodate you while you were traveling and provide you with professional and courteous service. It's great to hear that you felt well taken care of, from your initial call to the service and repair process. We truly appreciate your kind words and are happy to have earned your trust. Safe travels, and we hope to assist you again if needed!

December 03, 2024

Rob was wonderful. He made a very stressful process as easy as it can be. He found the exact car I wanted, and he got me the numbers I wanted. I will definitely be usin More

by SLBROWN85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forget his name but the guy who showed me the bells and whistles was also wonderful., Nick DePasquale, Robert Collier
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your wonderful review! We're thrilled to hear that Rob was able to make your car-buying experience stress-free and help you find the perfect Subaru. We truly appreciate your kind words and are so glad to know that everyone at the dealership was helpful. We look forward to assisting you, your friends, and family in the future!

December 03, 2024

Great service and personal was very professional, Miguel was of great help and, friendly I was pleased with his work More

by MORILLOJG24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 02, 2024

I absolutely love my new Subaru. The team did not pressure me into a purchase and did everything they could to make sure we had a pleasant experience More

by OLIVA.N.CAban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis arache
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so happy to hear that you love your new Subaru and that our team made your experience enjoyable without any pressure. We always aim to provide a stress-free and pleasant experience for our customers, and it’s great to know we succeeded. Enjoy your new car, and we look forward to serving you again in the future!

December 01, 2024

Cole went over and above to put us into our new Forester. As a retired couple we had a specific budget to spend. Cole and the team worked the numbers and made the sale possible. We are so thrilled with our p More

by TORCHIE721
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer, Nicholas McDonald
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so happy to hear that Cole and the team were able to help you find the perfect Forester within your budget. It’s wonderful to know that your purchase was a smooth and fulfilling process. We truly appreciate your trust and are thrilled that you're happy with your new vehicle. Enjoy your Forester, and we look forward to serving you again in the future!

November 30, 2024

George as always, was very helpful and attentive to needs. I was in and out quickly. More

by JDORAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 30, 2024

Ciocca Subaru is exceptional! Customer service is outstanding and I would highly recommend them to anyone looking for a vehicle. More

by DSTASKO1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with us. Providing outstanding customer service is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we're here to help!

November 30, 2024

Joel was great. He was very personable, knowledgeable and professional. Nick explained the financing very throughly. The experience was very good. More

by DEANMIDNIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nick DePasquale, Joel Rodriguez, Nicholas McDonald
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

November 30, 2024

Joel provides excellent service and is sensitive to your needs and requirements. Hr made us feel welcome and avoid high-pressure sales tactics. More

by SCOTTabcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Joel Rodriguez
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're so glad to hear that Joel provided you with excellent service and made you feel comfortable throughout the process. We pride ourselves on a no-pressure approach, and it's great to know that Joel made your experience enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!

November 30, 2024

Have five Subarus in my family and my granddaughter is looking for one. George has always done an excellent job in helping with the different services needed and the mechanics do a great job More

by captrichnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your loyal support and for sharing your experience! We're so happy to hear that George and our mechanics have consistently provided excellent service for your family's Subarus. It's great to know that your granddaughter is looking for one too—hopefully, we can help her find the perfect Subaru! We truly appreciate your continued trust in us and look forward to serving you all for many years to come.

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