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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

November 16, 2024

Professional and thorough work unfortunately this is the last survey I will complete. I’ve never been told the number of words I must write. I’m sure many people feel the same More

by NJWH41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, NJWH! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 15, 2024

Great, professional service every time! The service is quick, but not rushed. Scheduling service is very easy as is checking in at the time of service. More

by j2shoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, j2shoot! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 15, 2024

We were driving near the dealership when the low pressure tire warning light came on. We called and they took us right in, They checked it out and even changed the battery in our key fob! Awesome service! More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Vperlman, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 15, 2024

Was able to meet my needs. Quick response time. Quick appointment time. Overall good service. More

by bs15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 14, 2024

Very clean assorted beverages and snacks makes a comfortable wait area. Plus the staff is very friendly especially the person who checks you in More

by JAZMAN0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 14, 2024

The people that are working for you are very good at their jobs Chris and George know how to make the customer feel like they’re first. Keep up the good work!!! More

by GSLATER920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We’re thrilled to hear that Chris and George made you feel like a priority. Providing excellent customer service is something we strive for every day, and it’s great to know that their efforts made a positive impact. We appreciate your feedback and will keep up the good work!

November 13, 2024

Great customer service Chris was apologetic when my tires didn’t arrive and I had to bring the car back More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Nov 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 13, 2024

Dealership employees always professional and courteous and work completed in excellent time. Chris was very helpful. More

by SK8S2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Nov 14, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Sk8s2! Please let us know if we can do anything else to help!

November 13, 2024

Hunter provided a pleasant transaction . Actual paper work portion was a bit too lengthy to cumbersome. It would be impossible to read everything required. All in all I am satisfied with More

by GBAKEYJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nick DePasquale, Hunter Coombs
Nov 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the review, GBakey! We apologize for the paper work portion taking longer than expected.

November 13, 2024

Both George and Chris were helpful and courteous. They explained the maintenance process, what was scheduled, and recommended what else should be considered without any pressure! Their explanation of More

by marino.nicolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Nov 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Marino! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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