Ciocca Subaru of Pleasantville

We were driving near the dealership when the low pressure tire warning light came on. We called and they took us right in, They checked it out and even changed the battery in our key fob! Awesome service! tire warning light came on. We called and they took us right in, They checked it out and even changed the battery in our key fob! Awesome service! More

Very clean assorted beverages and snacks makes a comfortable wait area. Plus the staff is very friendly especially the person who checks you in comfortable wait area. Plus the staff is very friendly especially the person who checks you in More

The people that are working for you are very good at their jobs Chris and George know how to make the customer feel like they’re first. Keep up the good work!!! their jobs Chris and George know how to make the customer feel like they’re first. Keep up the good work!!! More

Everyone was very pleasant and helpful. Thank you to Tracy, Doug, and Nick for helping us buy our dream car. It was a stress free purchase as they handled everything in an efficient way. Hi Thank you to Tracy, Doug, and Nick for helping us buy our dream car. It was a stress free purchase as they handled everything in an efficient way. Highly recommend this dealership! More

Chis was Great to work with the service was outstanding. I will be back again . Thanks for all you did . I will be back again . Thanks for all you did . More

Great customer service Chris was apologetic when my tires didn’t arrive and I had to bring the car back didn’t arrive and I had to bring the car back More

Dealership employees always professional and courteous and work completed in excellent time. Chris was very helpful. and work completed in excellent time. Chris was very helpful. More

Hunter provided a pleasant transaction . Actual paper work portion was a bit too lengthy to cumbersome. It would be impossible to read everything required. All in all I am satisfied with Actual paper work portion was a bit too lengthy to cumbersome. It would be impossible to read everything required. All in all I am satisfied with the deal we made . More

Both George and Chris were helpful and courteous. They explained the maintenance process, what was scheduled, and recommended what else should be considered without any pressure! Their explanation of They explained the maintenance process, what was scheduled, and recommended what else should be considered without any pressure! Their explanation of the additional recommended services made it easy to decide which to get done at this visit and which could be pushed out to the next service visit. The no pressure selling of recommended services is one of the main reasons I have purchased and continue to service my Subaru's at Ciocca of Pleasantville! Thank You George and Chris for making our service visit enjoyable! More

Working with Cole and Tyler was great. They were both friendly, courteous and professional when it came to buying our new 2025 Subaru Outback. Having bought a number of vehicles over the They were both friendly, courteous and professional when it came to buying our new 2025 Subaru Outback. Having bought a number of vehicles over the years, I am well aware of the negotiating that's involved. I was, however, a little put off by the sales manager (Nick?), especially when it came to a trade in. His initial low-ball offer for our older (cream puff) Outback was insulting. Even after showing him several higher on-line quotes from other places, his final offer didn't even match the Kelly Blue Book offer that his own dealership (Ciocca) provided to us on-line before we got there. And to add further insult, when we said no to the trade-in, he snidely asked if we still wanted the new car. Even so, we did buy the new Outback (which we love) and took our 2015 Outback to CarMax, where they paid over $2000 more than Nick's final offer. Thus, in the end we are happy, but it could have gone better. More