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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

November 12, 2024

Not very happy with the service. Still wondering what is correct and who should trust More

by PSONECHA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 14, 2024 -

Ciocca Subaru of Pleasantville responded

We apologize for your experience with us, Psonecha. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (609) 646-1500 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

November 12, 2024

My car salesman’s name was Elvis, he was very nice and helpful. He kept in touch with us until the process was complete. More

by BAGMAN4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis, tyler, and Mr McDonald
Report | Print
Nov 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Bagman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 10, 2024

I came in for a tire change and tire rotation on a 6000mile check up. Appt scheduled ahead of time. I asked to please see if there was an update and was told if so I could possibly take some time to d More

by jenmartin1204
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Carapella
Report | Print
November 10, 2024

Everyone is very kind, helpful and knowledgeable and my experience was extremely positive. I am happy with my purchase and I would definitely recommend the dealership to others. More

by JULE47SP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis was great. Knowledgeable & kind. , Santino Botto, Miguel Gil
Report | Print
Nov 11, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Jule. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

November 10, 2024

Very nice friendly deals with people. I am really satisfied..they are very nice and helpful. More

by Ullah624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Report | Print
Nov 11, 2024 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

November 09, 2024

Great experience- I wasn’t sure what direction I wanted to go. Purchase my leased car which I loved, or upgrade to a new lease. Hunter stayed with me & explained all my options & helped me decide what wa More

by AIMEE5670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto, Hunter Coombs, George Abrams
Report | Print
Nov 11, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 09, 2024

Service was a good experience ! Service Mgr. explained the service time frame would be about one hour. My car service was completed in less than one hour. More

by PAULMCMANUS0192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 11, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 08, 2024

He was very informative, professional and friendly . Service was right on time and the waiting area was clean More

by risl6019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Nov 11, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Risl! If there is anything else we can do to help just let us know! Have a great day!

November 08, 2024

Went to get a key for my where locks. I received it in a timely manner. More

by CGAL5560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 11, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Cgal! We're always here to help if anything else comes up!

November 07, 2024

Great Service. Good Communication. Would comeback and tell others of the service and prices provided. More

by TERILOWE131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 07, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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