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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

August 29, 2024

George was great ! He explained the process clearly and was very helpful and courteous. Thank you More

by PJC0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, PJC! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 29, 2024

The service area was clean and comfortable. The service was done within the expected time. The free car wash is a nice feature. More

by MMSHAMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 29, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 29, 2024

Very professional staff ,explain everything into details, well manners with big smile and listen what we have to say and asked questions, I would recommended this place with no question about, big stars for More

by Dawidowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 29, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Dawidowski! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 28, 2024

I’m always greeted y the customer service team they’re thorough and listen to all the information I pass on to them and when the car is done I leave happy More

by Thegeb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams, Brianna White
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 27, 2024

Was a very positive experience. Miguel was nice and patient and made sure we understood everything. Would definitely recommend family and Friends to subaru. More

by GRNGRL80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Doug Flitcroft, Cole Bloomer, Robert Collier, Joel Rodriguez, Nicholas McDonald, Hunter Coombs, Miguel Gil
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 27, 2024

George in your service dept is very knowledgeable and courteous. Repairs can be a bit pricey More

by SDELFRANCO202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 27, 2024

The reason we bought another Subaru is the excellent customer service department . That says it all More

by JLANCASTER129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
Aug 29, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 27, 2024

Brianna is a spot on service advisor. Professional,Respectful,Friendly, pleasant and a pleasure to do business with. More

by ROBERTBRENNANRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Robert! We're always here to help if anything else comes up!

August 26, 2024

George Abrams and the service tech performed outstanding service, had a emergency coolant system repair done More

by Subaru Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Subaru Rudy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 25, 2024

Solid experience. My dad wanted an extra hoodie, they obliged. Solid package of oil changes across the first 12 months too. More

by IAMMELBRENNAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs, Miguel Gil
Aug 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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