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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,424 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,424 Reviews of Ciocca Subaru of Pleasantville

August 31, 2024

I’m happy with the dealership and with everyone there that helped me with the leasing of my new car. More

by MURRAYRAPOPORT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Hunter Coombs
Report | Print
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 31, 2024

Did not do a good job on the service bring it back for service a problem that did not exist More

by STANATWESD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna White
Report | Print
August 31, 2024

Always courteous and take you within your time. Wait is not long Like going here More

by retmcc53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, retmcc! We're always here to help if anything else comes up!

August 31, 2024

They were very helpful and tried to solve my problems. They were also very professional More

by eilowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 31, 2024

The service center was able to take the car right away without an appointment. They diagnosed and fixed the engine problem the same day. The charge wa very reasonable. More

by jkopesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Adams, Brianna White
Report | Print
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Jkopesky, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

August 31, 2024

Always professional, always polite, a pleasure to work with. I don’t understand why I need to use 15 words when I can make my point with 10 More

by DEBRAORZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 30, 2024

The sales experience was friendly, knowledgeable and helpful without being pushy. However, at the time of our appointment to purchase the car, they kept us waiting for 45 minutes before starting the pa More

by CCGREENSTEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer, Nicholas McDonald, Hunter Coombs
Report | Print
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the review, Ccgreenstein! We are happy our team was friendly and helpful, we do apologize for the wait before starting the paperwork. We appreciate your feedback as we use it to improve our services!

August 29, 2024

George is great. Always cooperative I am always nice to him but he never gives me anything for free😂 More

by SUZANMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Doug Flitcroft
Report | Print
Aug 29, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Suzan! If there is anything else we can do to help just let us know! Have a great day!

August 29, 2024

We had a great experience at the Subaru dealership. Joel Rodriguez was very knowledgeable and made it easy for us to make our decision to buy our new Forester. More

by WSLACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Joel Rodriguez
Report | Print
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 29, 2024

I am always treated like I am special there. I look forward to every oil change. More

by altonjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, altonjudy! We're always here to help if anything else comes up!

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