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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,428 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,428 Reviews of Ciocca Subaru of Pleasantville

February 26, 2025

Staff was friendly and the process of buying the car did not take long.The salesman took the time to go over all the features. More

by VICKIEVF
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Cole Bloomer
Report | Print
Feb 27, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you, Vickie, for your wonderful review! We're so glad to hear that you had a positive experience with our friendly staff and that the car-buying process was quick and smooth. It's great to know that the salesman took the time to go over all the features with you. We appreciate your feedback and hope you enjoy your new car!

February 25, 2025

George always does a great Job. I was in and out in less than an Hour. More

by TBDKRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Feb 26, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 25, 2025

Friendly, helpful staff stand behind their product to ensure the customer is 100% satisfied with their service department. They even gave me a loaner card to use while my vehicle was being worked on. More

by BELLAIRIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Simm, Chris Carapella, George Abrams
Report | Print
Feb 26, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our staff and service department. Ensuring our customers are 100% satisfied is always our top priority, and we're glad the loaner car made your experience even more convenient. We truly appreciate your feedback and look forward to serving you again in the future!

February 24, 2025

Everything was good. I knew what I wanted when I came in, and left with the car I wanted. More

by MARYELLEN00
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Miguel Gil
Report | Print
Feb 25, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 19, 2025

George is very good at his job. I enjoy his genuine greeting. He always keeps me updated on service being done and his on time promises are always accurate. I trust him with his re More

by iflyifr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Feb 19, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that George has been providing excellent service and building trust with you. It's great to know his communication and punctuality have made a positive impact. We appreciate your feedback and look forward to continuing to serve you!

February 17, 2025

Chris was honest and sincere when he spoke about what they found with their inspiration. Service was fast too. More

by rcarpe2074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Feb 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We’re glad to hear that Chris was able to provide you with honest and sincere information, and that your service was completed quickly. We always strive to be transparent and efficient, and we’re happy to know that made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future!

February 16, 2025

Overcharged for service. Was a simple problem and a Quick Look would have solved issue More

by RMHFAMILYMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
Report | Print
Feb 17, 2025 -

Ciocca Subaru of Pleasantville responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (609) 646-1500 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

February 15, 2025

Salesperson Cole knew his job. We got a great deal. Service Dept. is tops! The car is a ‘23 Forester Touring. A fantastic vehicle! More

by remirosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Manager , Cole Bloomer, Chris Carapella, George Abrams
Report | Print
Feb 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that Cole was able to assist you and that you got a great deal. It’s also fantastic to know that you’re loving your 2023 Forester Touring and that our service department exceeded your expectations. We appreciate your feedback and look forward to continuing to provide top-notch service for you and your new vehicle!

February 11, 2025

Joel and Santino were both very kind and helpful. They answered all of our questions and made the process of leasing our first Subaru a smooth one. Thank you! More

by JDTEACHERS
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez, Santino Botto
Report | Print
Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so glad to hear that Joel and Santino were able to make your first Subaru leasing experience a smooth and positive one. It's great that they were able to answer all your questions and provide the support you needed. We truly appreciate your feedback and are excited for you to enjoy your new vehicle! If you need anything in the future, feel free to reach out.

February 10, 2025

This team didn't sell me a car. . they helped me buy a car! Awesome service More

by MRAMBO8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Miguel Gil
Report | Print
Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the amazing review! We’re so happy to hear that our team was able to help you through the car-buying process and make it a great experience. It’s all about providing service, not just a sale, and we’re thrilled you felt that way. If you ever need anything else, don’t hesitate to reach out. Enjoy your new car!

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