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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
487 Reviews
Call Service Center (866) 771-8269

487 Reviews of Ciocca Subaru of Pleasantville - Service Center

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May 01, 2024

Ciocca staff always pleasant and very professional. Recent scheduled maintenance check up appointment service excellent . I would highly recommend Ciocca. More

by CLAIRE49125
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
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Helpful
April 30, 2024

I came in late and they got me serviced and out the door quickly. Brianna and Don were pleasant and accommodating. More

by MWOODAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

My Subaru was taken in before scheduled. The waiting area was set up nicely. The people I dealt with were amazing! More

by BARBARAHURT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna in Service
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Helpful
April 29, 2024

The staff was very helpful and efficient. My car was completed on time. I always feel comfortable getting my car serviced here. More

by MSKICK30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Mskick! We're always here to help if anything else comes up!

Helpful
April 28, 2024

Everybody's different I have no opinion my vehicle was taken care of that's all More

by dwil3863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for rating our service department, dwil.

Helpful
April 28, 2024

The most helpful Subaru dealership. My car unfortunately had transmission issues that wouldn’t resolve. But Don and his staff were able to help me get a new transmission! Thank you for More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
April 27, 2024

Dealership was clean. Service department was very efficient. Car was serviced in a timely manner. More

by Dittleryon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as clean and comfortable as possible. Thank you so much for sharing.

Helpful
April 27, 2024

Friendly, fast service, caring. Would recommend to friends and family. Explain everything to you. Love the video of them completing the work. More

by SUSIEBLUEBIRD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

Helpful
April 27, 2024

Always pleasant. Always on time with no wait. And always up front with the costs. More

by ZARYHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Can’t remember her name!
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Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Zaryhart, thank you for sharing your positive experience with our team's service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

Helpful
April 27, 2024

5🌟 Turnkey service, buying our 3rd Subaru today at Ciocca. Great cars, great dealership. The coffee is spot on as well. More

by johnpvaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ciocca Subaru of Pleasantville responded

Hi John! We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

Helpful
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