Don Simms
Don Simms at Ciocca Subaru of Pleasantville
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Don Simms

Service Manager

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Don Simms

April 30, 2024

Dealership Rating
Employee Rating

I came in late and they got me serviced and out the door quickly. Brianna and Don were pleasant and accommodating. More

by MWOODAC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Collier

April 28, 2024

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The most helpful Subaru dealership. My car unfortunately had transmission issues that wouldn’t resolve. But Don and his staff were able to help me get a new transmission! Thank you for More

by Jess
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Service Time
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Recommend Dealer
Yes
Apr 30, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 23, 2024

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Every one was courteous and listened and very professional Thank so much for my oil change More

by NURSECHRISTINEMASON
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 13, 2024

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Buying the car was a breeze, friendly and accommodating staff. What I do not like is that I have purchased my car over a month ago and still have not received my license plate, an explanation or update. I More

by roberts.tyanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick DePasquale, Miguel Gil

April 12, 2024

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Service was great and the employees are knowledgeable and friendly. Excellent job. Like driving a Subaru. More

by CONNIEGILLEN1
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 05, 2024

Dealership Rating
Employee Rating

Great, easy. Service is always pleasant and prompt. Good dealership. Informative . I have no more words More

by LAURENPBERMAN
Recommend Dealer
Yes
Apr 05, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Lauren! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 12, 2024

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Employee Rating

Cole Bloomer is a fair and good salesman. Have acquired five cars at this dealership over the years and always treated well More

by dr3207
Recommend Dealer
Yes
Jan 15, 2024

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 27, 2023

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I’ve been dealing with George at Ciocca in Pleasantville for 7 years…he’s why I continue to have my car serviced there More

by Brian
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Recommend Dealer
Yes
Nov 29, 2023

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Brian! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 09, 2023

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Employee Rating

Joesph {Josh) was very pleasant and provided excellent customer service. The repair to my vehicle was taken care of without any problems! More

by bbakagaa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Joel Rodriguez, Santino Botto , Josh Junk

Nov 14, 2023

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 27, 2023

Dealership Rating
Employee Rating

It was a very clean and cozy experience. I was very pleased with staff that helped me in my transaction of trading in my car and getting a new one. They took my Honda for top dollar and got More

by SHAWNAK609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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