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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
487 Reviews
Call Service Center (866) 771-8269

487 Reviews of Ciocca Subaru of Pleasantville - Service Center

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June 17, 2023

Outstanding service. They were able to get me in on short notice before the weekend and solved my issue More

by DPHACHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

Helpful
June 17, 2023

The service was great Josh was so kind and thoughtful he brought the car right away to me . More

by JOANBARASCH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cesaretti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

JOANBARASCH6, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
June 17, 2023

Dealership is accommodating but the service department is stellar. Special shout out to Josh J. And the waiting area is clean and bright. More

by rtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh J. In service, Tyler Haines
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Rtjr, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

Helpful
June 16, 2023

dealership is clean, staff is friendly and accommodating. very easy to bring the vehicle in and go about my day! More

by SARA.BARNES1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh junk
Report | Print
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Sara!

Helpful
June 15, 2023

Great service and helpful staff! Couldn’t of asked for any better service department to work with! More

by THOMASBEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Tom Bekete
Report | Print
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Thomas! Please let us know if we can do anything else to help!

Helpful
June 15, 2023

This is a rediculous requirement for a review a a a a a a a a a a a More

by RPIESZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
george
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

We really appreciate the recommendation, RPIESZ! Thank you!

Helpful
June 15, 2023

Awesome experience- grateful for loaner car even though didn’t buy here. Video of service was pleasant and informative surprise. More

by robin5cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- George Abrams-5 stars
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Robin5cm! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
June 15, 2023

Josh Junk is an excellent advisor who handled all of my requests. He is professional and courteous. More

by PAMPHOCKEY10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Tyler Haines
Report | Print
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

Helpful
June 14, 2023

They are always the friendliest, nicest, most helpful people I’ve had the pleasure to deal with More

by JILL.BLATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk
Report | Print
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Jill, thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

Helpful
June 14, 2023

They want to help, they're friendly & efficient. Our first service experience was top notch. More

by JOHNKARANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi John, thank you very much for leaving a review! We are glad to have been able to fix what was needed for your Subaru.

Helpful
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