Ciocca Volkswagen of Allentown

Very nice experience, more relaxed than usual when purchasing/leasing this car. We felt very confident when we left the dealership knowing that we could call if we had further questions and we would purchasing/leasing this car. We felt very confident when we left the dealership knowing that we could call if we had further questions and we would be taken care of. Mr. Michael Jones was also very nice to us as he went over the paper work with and answered our questions relating to numbers. More

This was my second time buying from this dealership and using Norm as a saleman. He was very accommodating from the first time I spoke to him about buying a new car. Communication went well as it made it using Norm as a saleman. He was very accommodating from the first time I spoke to him about buying a new car. Communication went well as it made it easier using email versus call him each time I had a question or concern about buy. Good dealership and they work with you to get great financing. More

Alex Szasz was very friendly but not pushy. He listened to what I could afford and showed me the options available. I got a great deal, a beautiful car for my daughter, and I always recommend Faulkner-Cioc to what I could afford and showed me the options available. I got a great deal, a beautiful car for my daughter, and I always recommend Faulkner-Ciocca. Thank you for another great experience at Faulkner. Ivana and Tony DeLuca More

This was not a good week...our house and 2 cars were This was not a good week...our house and 2 cars were struck by a tree in Hurricane Sandy, and significant damage put us out of our home as well a This was not a good week...our house and 2 cars were struck by a tree in Hurricane Sandy, and significant damage put us out of our home as well as heavily damaged the cars. We were stressed, tired, and had countless meetings and errands to plan for insurance adjustors, recovery plans, and replacement of my VW EOS. Because I liked my EOS and hated to see it go, I decided to replace it with a new vehicle. I found working with Norm Hughes and Rose Reinhard to be pleasant, easy, and stress free. They helped find a selection of EOS cars for me, including used and new vehicles. They didn't pressure for a sale, and found several acceptable options for financing. Both were responsive, quick, and helpful! When it came time to take delivery of the car, the sales manager and others were quite helpful and welcoming to us. We were easily able to work out terms for early delivery of the car, even before we received our settlement check on the totaled vehicle I was replacing. Overall,I recommend this dealer because what is normally a stressful experience (selecting and arranging for financing for a car) because a casual task, and they took care of the details. More

My husband has been talking to Jack about the Jetta GLI and he convinced me to come in a test drive the car. I test drove the car and fell in love with it. Jack was very knowledgeable on the car and made m and he convinced me to come in a test drive the car. I test drove the car and fell in love with it. Jack was very knowledgeable on the car and made me feel at ease around him. He worked with us and went through different options. Jack also looked around to get me the car and options that I was looking for. Even the financial manager was helpful. I would definitely recommend this dealership and Jack to everyone. Thank you Jack for all your help! More

My husband is super happy with his new car purchase. Brian was a laid back and relaxed salesperson. He was very helpful in the buying process and knew all of his facts about the different models. I wo Brian was a laid back and relaxed salesperson. He was very helpful in the buying process and knew all of his facts about the different models. I would recommend this dealership to others. More

Dealership is HUSBAND APPROVED!!! My husband was dead set against my buying a Beetle...but upon visiting the showroom, seeing the quality of the vehicle (he remembered the old 1960s vehicles), speaking w set against my buying a Beetle...but upon visiting the showroom, seeing the quality of the vehicle (he remembered the old 1960s vehicles), speaking with the salesman, he was SOLD! The entire experience was incredible. Everyone was very welcoming. We were offered test drives in whichever vehicles we wanted. Every inch of the vehicle was described to us. Even the financing experience was incredible. I walked in the door at 3:30 PM to test drive a vehicle and drove off the lot with my new Beetle at 5:55 PM! Incredible!! Highly recommend this dealership and the Beetle. Jack was awesome - kept us entertained while waiting for different steps of the process - time just flew. Plus he made sure I was well versed in all the car's features before I drove off the lot! More

Alex and the entire staff were a PLEASURE to work with!! Alex is an amazing salesperson and you should be very honored to have him as part of your team! The entire experience was painless and I am looking f Alex is an amazing salesperson and you should be very honored to have him as part of your team! The entire experience was painless and I am looking forward to being a customer for years to come!!! Thank you!!! Carolyn Garbarino More

I would definitely recommend this dealer to anyone who is looking for a calm , no pressure experience. Norm worked with my husband and daughter. Did not push like other dealerships. He did follow up with a c looking for a calm , no pressure experience. Norm worked with my husband and daughter. Did not push like other dealerships. He did follow up with a call if we had any questions. Even the finance mgr was great with the no pressure attitude. Employees are friendly!! Thanks for the great experience. More

Jason made us feel very welcomed and gave great customer service. We were very comfortable buying from this dealer because of how knowledgable and kind Jason was. He helped us out a lot! Thanks! service. We were very comfortable buying from this dealer because of how knowledgable and kind Jason was. He helped us out a lot! Thanks! More