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Ciocca Volkswagen of Allentown
Allentown, PA
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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243 Reviews of Ciocca Volkswagen of Allentown
March 01, 2021
Good response unfortunately the VW Golf R had some performance modifications that turned me off. The mods worried me about reliability.. I have found an R down in Florida that I'm going to pursue.. performance modifications that turned me off. The mods worried me about reliability.. I have found an R down in Florida that I'm going to pursue.. More
by jack coulter
Employees Worked With
Tina Collins, Michael Wilson
February 21, 2021
Thank you Matt Burgess for your kind and very helpful service while we were searching for a Tiguan. Your professionalism, knowledge of the vehicle, and friendly demeanor was key to our comfort and willin service while we were searching for a Tiguan. Your professionalism, knowledge of the vehicle, and friendly demeanor was key to our comfort and willingness in purchasing a vehicle. You answered all our questions and made the experience quite pleasant and enjoyable. We are happy in our decision and happy that we decided to come to Volkswagen in the first place. Again, you did your job well and you are to be commended for your service and courteous nature and professionalism. Thank you so much, Ken, Roxanne and McKenzie Wloczewski (Service on February 16th) More
by Wloczewski
Employees Worked With
Matt Burgess and nick
October 04, 2020
Louis was amazing. He he was patient and took his time explaining everything. Very thorough going over the car. Never thought I’d own a Volkswagen but I am more than happy I did. Also HUGE shout out to T explaining everything. Very thorough going over the car. Never thought I’d own a Volkswagen but I am more than happy I did. Also HUGE shout out to Tyrek (so for misspelling) for making the deal happen! Will definitely recommend this dealership! More
by J. Schoinas
Employees Worked With
Louis Reyes, Tyrek
July 04, 2020
DONT BUY FROM THEM! 1. A day after I got a 2020 car they DONT BUY FROM THEM! 1. A day after I got a 2020 car they called and said I have to redo all paperwork because they messed up the price 2. Few days DONT BUY FROM THEM! 1. A day after I got a 2020 car they called and said I have to redo all paperwork because they messed up the price 2. Few days later they called AGAIN because they messed up the VIN number on all the paperwork and I had to redo all of the paperwork AGAIN (3rd time doing the paperwork) 3. They dont give me the full deal that was posted on the VW website although I qualified! They gave the 0% interest and NOT the first 4 months delay on first payment. The excuse is that the salesman didn't give me an additional form for it. I'm not a sales man and I dont know what paperwork they have for me, I simply signed what they gave me. I literally showed the salesman the screen shot of the deal i wanted when i went there to make the purchase More
by Hazim
Employees Worked With
Will not mention names
November 12, 2019
I bought a car from them. Always had them do my service. B,ut when I had a problem not covered under warranty, Management washed their hands of me. They didn't even bother to make me an offer for another ve B,ut when I had a problem not covered under warranty, Management washed their hands of me. They didn't even bother to make me an offer for another vehicle. I was told there was nothing they could do. Wow, they need a refresher course in customer loyalty. I will never deal with a Ciocca dealership again. More
by sdkroninger
Employees Worked With
Upper Managment
January 22, 2019
Great dealership! Everyone who works here is fantastic. They went above and beyond to get me the car I requested. They swapped it from another dealer and had the car on Everyone who works here is fantastic. They went above and beyond to get me the car I requested. They swapped it from another dealer and had the car on premises within 24 hours. Would highly recommend anyone looking for a Volkswagen to give this dealer a try!! I am from out of state and they still made my experience easy and fast! -Shane More
by Shoiles123
Employees Worked With
Nick-Mike-Matt
January 25, 2018
Excellent Experience I worked with Norberto when I was in purchasing my GTI. It was honestly the best sales experience of my life. I was on a bit of a time crunch and Norb I worked with Norberto when I was in purchasing my GTI. It was honestly the best sales experience of my life. I was on a bit of a time crunch and Norberto ensured that I was able to stick to it. During the test drive, financial discussion to finally leaving with the car I wanted, He was never once anything less than helpful and attentive, going out of his way to make sure all my needs as a first-time customer were met. Ciocca has earned a customer for life. More
by tylerk86
Employees Worked With
Norberto Cruz
January 06, 2018
First Car. First GTI. Our daughter saw the car she wanted online at Ciocca VW. We took a trip to see it. Shout out to Paveet for getting us a great deal! Our daughter was i Our daughter saw the car she wanted online at Ciocca VW. We took a trip to see it. Shout out to Paveet for getting us a great deal! Our daughter was in her new perfect car in no time. The Ciocca Group made buying a car easy. Paveet Bali was so kind. We're a Honda family thinking about becoming a VW family! More
by GTI HAPPY!
Employees Worked With
Paveet Bali
December 08, 2017
Bought a new car Worked with Tyler (we were his first sale). Everything was smooth and easy. Expect to be there for a while (this is standard) but we were treated well Worked with Tyler (we were his first sale). Everything was smooth and easy. Expect to be there for a while (this is standard) but we were treated well and offered great packages. I will be going back for my first oil change. More
by the rows
Employees Worked With
tyler
