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Circle BMW

Eatontown, NJ

5.0
4,423 Reviews
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram/CircleBMW and YouTube.com/circlebmw.
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500 NJ-36

Eatontown, NJ

07724

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Showing 4,423 reviews

June 03, 2023

Ed L & Carlos Lopez are the best sales & product expert duo I have ever dealt with, and Bryan R in service is also great. Straight A’s. More

by tcon1ins
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Lebedinskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez is MVP, Bryan Raiken
Jun 05, 2023 -

Circle BMW responded

We appreciate you for sharing your review. Ed, Carlos, Bryan, and the rest of our team are determined to create a professional and welcoming experience for all guests whether they are purchasing or servicing a vehicle. Circle BMW welcome you back for all of your future automotive endeavors.

June 03, 2023

Excellent service quick & efficient pleasant waiting area only problem I had was when I start my car now it’s asking me to service it so now I have to go back to the dealer to have them reset that More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Circle BMW responded

Hello, We are pleased to know that you are overall satisfied with our services. If you would like to further discuss the quality of your recent service visit, please feel free to reach out to me. We will do all that we can to earn the fifth star. Best, Tim Meritzis Assistant Service Manager (732) 440-1242 timothy.meritzis@circlebmw.com

June 02, 2023

Great care and service. Very friendly atmosphere and worked in a timely matter to get all the paperwork done quickly. Ed was fantastic, will definitely be back. More

by Maurice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Garrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kim
Jun 05, 2023 -

Circle BMW responded

We are pleased to know that you enjoyed a friendly and timely experience with Ed. Let us know if there is anything else we can assist you with. Circle BMW is always here for you.

June 02, 2023

Excellent dealership. Very friendly and inviting atmosphere. Transaction was seamless in a quick and efficient manner. My salesperson was exceptional. More

by Silberone
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Barile
Jun 02, 2023 -

Circle BMW responded

We are happy to have you as a customer and are glad we could help you find the right vehicle. Thank you for choosing Circle BMW.

June 02, 2023

Love my BMW thanks to Jim. He was great to work with. No pressure and knows how to treat people right. I would give him ten stars if I could. More

by Loyal
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Circle BMW responded

Thank you so much for your positive comments about Jim and the rest of our team here at Circle BMW. We appreciate your patronage.

June 01, 2023

Service tech professional knowledgeable , experienced and friendly .He contacted me to let me his arrival More

by bwixted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kopf
Jun 04, 2023 -

Circle BMW responded

Thank you for the perfect star rating. Our Service Team appreciates your business and is always prepared to provide you with the best work possible. Circle BMW Service is here for you.

May 31, 2023

Justin is the man! The end of you don’t work with him you’re missing out! Keep going Justin! More

by Juderomano
Recommend Dealer
Yes
Employees Worked With
Justin Pastore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your automotive needs. We are glad to know that you were more than satisfied working with Justin. If there is anything else we can help you with, please feel free to let us know.

May 31, 2023

I have bought many of cars from many dealerships, All I can say there isn’t enough stars to give Justin. Absolutely amazing from start to finish in the purchase of my X5. Hon was amazing also, true gentlem More

by Connotillo479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pastore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hon Fung, Jon Catania, Adriana Barile
Jun 01, 2023 -

Circle BMW responded

Thank you for taking the time to share your review. Justin and Hon work efficiently to make sure all sales transactions are thorough and pleasant for our guests. Congratulations on your new X5 and we hope to visit Circle BMW again in the future.

May 31, 2023

Justin was the best salesman he made the process smooth fun and fast, he didnt play any games when it came to the numbers either I got an amazing deal upfront. The finance manager Andrew was fantastic as w More

by GenaroV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pastore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kim, Jon Catania
Jun 01, 2023 -

Circle BMW responded

Congratulations on your new 2024 M440i. We are pleased to know that Justin and Andrew provided you with such a smooth and enjoyable sales transaction. Circle BMW will always be here to provide you with the best service.

May 31, 2023

We recommend Jim hirsch to anyone shopping for a new vehicle. Honest no pressure approach. Worked hard to get us a great deal. Excellent communication. Very friendly. Thank you Jim! More

by RRose
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. Jim is a devoted member of our team and we are pleased to know that you enjoyed working with him. You can always expect a friendly, stress-free, and overall professional experience with us.

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