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Circle BMW

Eatontown, NJ

5.0
4,423 Reviews
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram/CircleBMW and YouTube.com/circlebmw.
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500 NJ-36

Eatontown, NJ

07724

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Showing 4,423 reviews

July 11, 2023

Ziggy was great to work with! Very professional and gave me an awesome price. Yeah More

by jeffg3060
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ziggy Grzejka
Jul 14, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that Ziggy provided you with a price that worked for you. Let us know if there is anything else we can assist you with.

July 11, 2023

My car having check engine sign, it was fix but still error came back, spoken to Bob from service and he is helping me lot. More

by shaileshmistry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Circle BMW responded

Thank you for the feedback. We are glad to know that Bob has been helping you and if you need anything else from us at Circle BMW, please let us know!

July 11, 2023

Easy process and phenomenal service. This is my 3rd BMW purchased with Danny. No pressure & all professional. Will keep buying with Circle BMW & Danny More

by jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Circle BMW responded

Thank you for your loyalty and congratulations on your third BMW. Danny is a dedicated member of our Sales Team and we are pleased to know that you enjoyed a stress-free experience. You can always rely on Circle BMW for all of your automotive needs.

July 10, 2023

My car was fixed quickly. Everyone from reception to my service agent..was courteous, welcoming, efficient and professional. More

by schieklisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Our Service Team is always ready to provide a quick, efficient, and courteous experience for all of our guests. Let us know if there is anything else we can help you with.

July 09, 2023

Great service, they really took care of my car. I really appreciate when a service dealership explains thoroughly and shows me the issues with the clutch in my car. I'm very pleased they were able More

by bunyhony41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kopf
Jul 10, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. Our Service Team is here to perform any repairs that you need. If there is anything else we can be of assistance with, please feel free to let us know.

July 08, 2023

Excellent experience. My check engine light was on. Circle diagnosed the problem and quickly repaired the issue. They washed and vacuumed my car. Everything was covered u More

by carbonestev
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. We are pleased to know that you were more than satisfied with our Service Team's diagnosis and accommodations. Let us know if there is anything else we can help you with.

July 08, 2023

The service rep that I dealt with his name is Jesse He was very courteous, detailed and seemed conscientious of his work. They initially referred me to a service rep by the name of Rob, and he never retur More

by hcbrown2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Pastore, Eric Kopf
Jul 10, 2023 -

Circle BMW responded

Hello, We are pleased to know that you enjoyed working with Jesse during your recent service visit. If you would like to discuss your review in greater detail, please feel free to reach out to me directly. Our team is devoted to providing our guests with five-star service, and we hope you would allow us the opportunity to address your feedback. Best, Timothy Meritzis Assistant Service Manager (732)440-1242 timothy.meritzis@circlebmw.com

July 08, 2023

Very professional and very courteous. They are committed to your needs and your safety in your vehicle More

by neibertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kopf
Jul 10, 2023 -

Circle BMW responded

Thank you for sharing your review. Our team will always be dedicated to making you feel safe in your vehicle. If there is anything else we can help you with, feel free to let us know. Circle BMW is here for you.

July 08, 2023

Friendly expeditious service during the entire service - thank you to the staff at Circle BMW More

by ljlcounselingservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Our Service Team is prepared to provide friendly and expeditious work when needed.

July 07, 2023

Ziggy was awesome. Follow up to the delivery. Would highly recommend him to everyone I know. More

by MFERRARA6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Grzejka
Jul 10, 2023 -

Circle BMW responded

Thank you for sharing your review. Ziggy is a dedicated member of our team and we are pleased to know that you were more than satisfied with his services. Circle BMW welcomes you back.

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