
Circle BMW
Eatontown, NJ
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4,190 Reviews of Circle BMW
Sales Rep Titihana was helpful and easy to work with through the process of purchasing my leased vehicle . The only thing that I would have preferred was the option to waive the $500 service fee mandat through the process of purchasing my leased vehicle . The only thing that I would have preferred was the option to waive the $500 service fee mandated by Circle BMW which I found did not warrant since I was buying the vehicle and it should have been at my discretion if I chose to have the vehicle serviced prior to the buyout. The vehicle was under warranty for the duration of lease, If there was anything wrong that required servicing I would have brought in the vehicle. I have leased vehicles in the past with other dealers and at the end of the lease purchased the vehicle with out incurring a $500 servicing vehicle. BMW should reconsider how they manage this fee and allow the customer to have the option to opt out. Thank you. More
Let’s see if the service experience is better going forward. Can’t say that it was very good in the past. Alex the sales guy and Danny sales mgr were great during purchase process. Hope it continues on forward. Can’t say that it was very good in the past. Alex the sales guy and Danny sales mgr were great during purchase process. Hope it continues on that path. More
We bought a car from this dealership this past weekend. It was seamless, professional and fast. Our salesman, Jim, took great care of us. I highly recommend him and the dealership! It was seamless, professional and fast. Our salesman, Jim, took great care of us. I highly recommend him and the dealership! More
This circle BMW is the place to go because of my favorite sales guy Alex Escobar-Castro. Show me a sales man that is as thorough as him, if you do then you don’t need to be reading this, but if you can’t, th sales guy Alex Escobar-Castro. Show me a sales man that is as thorough as him, if you do then you don’t need to be reading this, but if you can’t, then he’s the one for you. His attention to detail and follow through reminding me the buyer of options I never new i had was key. Customer service should not end after the sale, but way after and he shines in that regard, the post sale etiquette. His is a unique brand of customer service and dry wit that mad the process smooth and fun. that’s why I recommend my family and Friends to him as well. Thanks for the ride and I’ll look for you on my next upgrade as well as my family. More
Charles was terrific in helping us locate the car we wanted with specific features. From the moment the car entered the production line until the car arrived at the dealership, Charles kept checking in wanted with specific features. From the moment the car entered the production line until the car arrived at the dealership, Charles kept checking in and making sure we knew what to expect. He is knowledgeable, professional, and a pleasure to work with. Would highly recommend if you are in the market for a BMW, work with Charles at Circle BMW. More