Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Circle BMW
Eatontown, NJ
4,190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,190 Reviews of Circle BMW
June 30, 2020
Overall great experience! Anthony Paparella who works in the BMW pre-owned side of things was extremely helpful and made the process of buying simple and enjoyable. With things Anthony Paparella who works in the BMW pre-owned side of things was extremely helpful and made the process of buying simple and enjoyable. With things being a little crazy during Covid, Anthony was immediately responsive via email (and continues to be for little follow ups even after the sale). We pretty much had the majority of the deal including my trade-in worked out even before I went onsite. I live roughly an hour away, so this flexibility and responsiveness really solidified my decision to buy from Circle. Once that part of it was complete, Tony Carniero helped square away the finance side of things and again made it simple. He was very friendly, honest, and to the point. I've purchased many cars and the finance guys in other dealerships tend to try to upsell you or nickle and dime you here and there for add ons. That was not the case at all here. I am extremely happy with Circle and will definitely be going back for future vehicle purchases. More
by brian.i
Employees Worked With
Anthony Paparella, Antonio Carneiro
June 29, 2020
Great customer service.. very professional and patience and took his time to get me the best deal possible.. recommended for friends and any future purchase. and took his time to get me the best deal possible.. recommended for friends and any future purchase. More
by Amr19788
Employees Worked With
Ziggy Grzejka
June 29, 2020
We just got our second car from Circle BMW. EVERYONE that works there is friendly and professional. You never feel forced into anything and BMW overall has excellent deals. We previously leased an Audi and w works there is friendly and professional. You never feel forced into anything and BMW overall has excellent deals. We previously leased an Audi and when that lease was up, the salesperson there was so off putting and rude we looked elsewhere. I’m so glad we did! More
by Sara W
Employees Worked With
Robert Cavalieri, Hon Fung, Carlos Lopez
June 29, 2020
My best experience with BMW so far From pricing inquiry to driving away with a new lease took only 3 hrs in total. The staff members at Circle are truly amazing. Have recommended them From pricing inquiry to driving away with a new lease took only 3 hrs in total. The staff members at Circle are truly amazing. Have recommended them to friends and family members. More
by Jik664
Employees Worked With
Antonio Carneiro, Carlos Lopez, Ed Lebedinskiy
June 26, 2020
Awesome experience from sales to finance. Ziggy in sales helped me find the best car for me and didn’t stop until i was satisfied. I’ve already recommended this dealer to others and will definitely be back helped me find the best car for me and didn’t stop until i was satisfied. I’ve already recommended this dealer to others and will definitely be back in the future. Thank you circle Bmw!! More
by Haley M
Employees Worked With
Antonio Carneiro, Ziggy Grzejka
June 26, 2020
Robert Cavalieri is the Best! Rob is the best, he genuinely understands the customer and customer service. This was our 9th car transaction at Circle and there are good reasons we Rob is the best, he genuinely understands the customer and customer service. This was our 9th car transaction at Circle and there are good reasons we keep coming back! After you are satisfied with your sales experience with Rob, be sure and work with Bryan Raiken in Service as needed. These two are amazing. We have always appreciated their honesty and attention. More
by Lisa S
Employees Worked With
Bryan Raiken, Robert Cavalieri
June 25, 2020
Anthony made it happen. Anthony Paparella called us within 5 minutes of the Truecar referrel. We set an appointment, met, test drove, and made a deal in a very timely manner. Anthony Paparella called us within 5 minutes of the Truecar referrel. We set an appointment, met, test drove, and made a deal in a very timely manner. He took care of everything. Anthony was low-key and easy to work with from start to finish. He even delivered our truck to our house personally. Anthony was the only person we talked to besides the receptionist. He did a great job from start to finish. More
by Pete n Betty
Employees Worked With
Anthony Paparella
June 24, 2020
Danny Wong is the best in the business and is always there for his clients. Danny has made the process of purchasing a new car easy and I trust he will be there to answer my questions and support. there for his clients. Danny has made the process of purchasing a new car easy and I trust he will be there to answer my questions and support. More
by 4dbl
Employees Worked With
Danny M. Wong
June 24, 2020
Not Honest We purchased a used BMW believing it was "certified". Dealership added $1800 to our purchase price for an extended warranty claiming that we had to p We purchased a used BMW believing it was "certified". Dealership added $1800 to our purchase price for an extended warranty claiming that we had to pay more for the "certified" option despite the original listing claiming the car was indeed certified. What was advertised was not what we received. The original carfax that we were given was false. We purchased a "certified" vehicle and when we tried to trade the car in, we were told that it had been in an accident. The dealership claims that it was reported after they sold it so they had no liability. Seriously? Our interaction with the dealership was awful. They were downright rude and unhelpful. BMW USA pushed us back to the dealership. It's ridiculous. Word to the Wise - Go someplace else. In fact buy another brand of car . Dishonest, poor customer service and we cant help feel that we were duped and taken advantage of. More
by JimK
Employees Worked With
Laura Fluor
June 20, 2020
Very professional and overall great experience. Robert as well as the rest of the team were some of the friendliest salespeople. I would defiantly buy another vehicle from circle. well as the rest of the team were some of the friendliest salespeople. I would defiantly buy another vehicle from circle. More
by PITTIS
Employees Worked With
Robert Cavalieri
