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Circle BMW

Eatontown, NJ

5.0
4,212 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,212 Reviews of Circle BMW

August 11, 2018

used car purchase Cliff is the sales person we worked with very knowledgeable very warm and friendly Charles who helped us with information on how to operate the car wa More

by 😃
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cliff Neubart
Aug 12, 2018 -

Circle BMW responded

Thank you for the five-star review! It's great to know that Cliff and Charles were valuable assets to your experience with us. We are always happy to help with your vehicle needs. We look forward to your next visit!

August 10, 2018

The Best Thank you Kevin for listening to what I wanted and giving me what I wanted. You Rock!!!! Everyone I worked with was Awesome, I can’t remember all th More

by Indywomam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Prull
Aug 10, 2018 -

Circle BMW responded

Thank you for the five-star review! We appreciate your time and business, and are so glad to hear that Kevin and the team gave you a fantastic experience. We hope you visit us soon again!

August 10, 2018

Sold me a car Good attention to My needs Excellent service Found the exact vehicle that I wanted at a good price Thanks ed for getting me the car I wanted More

by Drrdan1@aol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Garrigal
Aug 11, 2018 -

Circle BMW responded

It was our pleasure! We are thrilled to hear you had a great experience with us. We hope you come back and see us again.

August 10, 2018

Smooth and pleasant We worked with Chloe Malaspina. She was very informative, pleasant and patient. A pleasure to work with therefore we will be working with her again wh More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Malaspina
Aug 11, 2018 -

Circle BMW responded

Hello, Thank you for taking the time to share your review. We are so pleased to hear that Chloe was able to take care of you and make sure that you had a wonderful experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and we look forward to your return!

August 09, 2018

Quick, easy, very helpful This was my first time buying a new car and Kevin made it very easy and was very helpful! He didn’t give me any trouble and had my best interest in mi More

by Kristen_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Prull
Aug 10, 2018 -

Circle BMW responded

Kristen, We are glad that we were able to make your first time buying experience a great one! It's awesome to learn that Kevin worked to be helpful and to make your experience easy. We appreciate you and hope to see you soon!

August 08, 2018

Poor Customer Service I was very disappointed with my recent visit to Circle BMW. Sales representative was condescending and acted like he could not be bothered. After bei More

by disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Lorzing
Sep 12, 2018 -

Circle BMW responded

Hi Theresa, We know you have been a long time customer and we thank you for your business. As you know, our GSM got involved and was able to locate an SULEV vehicle for you. Our intention is make customers happy, so we apologize that you feel otherwise. If you would like to talk further about your experience at Circle BMW, please call me at 732-440-1224. Pamela Marshall Director, Marketing & Communications

August 07, 2018

Chloe did an excellent job....Justin was great Chloe was great, Thank you Laura for suggesting a loaner car to lease. Justin is knowledgeable! The younger delivery guy needed to go slower. Than More

by ScottS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Underwood, Laura Fluor, Chloe Malaspina
Aug 08, 2018 -

Circle BMW responded

Thank you for taking the time to leave us a positive review and rating, Scott! We are glad to know that your experience with us went well and that Chloe was great! It is also wonderful to know that Laura and Justin were both helpful and knowledgeable during your visit. We appreciate your feedback and will make sure to share with management. We hope you have a wonderful day!

August 07, 2018

Another great experience Another positive experience with Paul. The car was ready, paperwork ready and car is excellent. Paul assisted me with the lease, as he has done over More

by mike m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Richardson
Aug 08, 2018 -

Circle BMW responded

Mike, thank you for taking the time to leave us a positive review and rating! It is great to know that you had another positive experience with Paul while he assisted you in leasing a car. We will make sure to share your kind words with him and we hope you will continue to visit us for more years to come!

August 07, 2018

High Quality Customer Service Circle BMW has always exceeded my expectations for both sales and service for over 15 years. Paul Richardson is professional, personable and knowledge More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Richardson
Aug 08, 2018 -

Circle BMW responded

Thanks for the positive feedback! We are glad to know that we have always exceeded your expectations for both sales and service for the past 15 years! It is also wonderful to know that Paul is professional, personable and knowledgeable. We appreciate you recommending us and we thank you also for being a loyal customer. We hope to see you soon!

August 05, 2018

Purchase of certified pre-owned BMW 527i sedan (2015) Our sales rep, Chloe Malaspina, greeted us and walked us through our purchase in a pleasant, knowledgeable and professional way. She answered all of o More

by Doreen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Carneiro, Chloe Malaspina
Aug 06, 2018 -

Circle BMW responded

John and Doreen, We are thrilled Chloe, Tony, and the rest of our team at Circle BMW were very pleasant to work with. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you so much for your recommendation, we hope to see you again in the future. Congratulations on your new ride!

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