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Circle BMW
Eatontown, NJ
4,198 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,198 Reviews of Circle BMW
March 23, 2018
The best customer experience for purchasing a used car I met Mel Kling at the Used Cars department a month ago and purchased a Wrangler Sahara. Yes! Not a BMW. My experience with Mel initially led me to bu I met Mel Kling at the Used Cars department a month ago and purchased a Wrangler Sahara. Yes! Not a BMW. My experience with Mel initially led me to buy the car rather than with the Jeep Dealerships in the area (there are two). Being in a customer centric industry myself I was very jaded with attempting to locate a Wrangler worth buying.....salespeople treat us like idiots and waste our time for the most part. My husband and I had the best car purchasing experience ever. Mel is very very good as he does not try to sell the car. The cars on the lot really sell themselves as they look new and are all in very good condition whatever the brand. Mel facilitated the purchase from start to finish in an extremely professional manner as did his counterparts during the paperwork process. I never felt pressured or manipulated in buying the car at any stage of the process. I took the car home and discovered (as with many Wranglers) water came through from somewhere. Mel and his team acted immediately upon my complaint and the car went to Jeep to see a water specialist who has hopefully fixed the issue. I felt compelled to write a lengthy review as it is so difficult to have a pleasant experience buying a car whether it is new or used and I would definitely recommend buying a car with Circle BMW. It is salesmen like Mel who make a difference. I would also like to compliment the people who answer the phone at Circle BMW. Well spoken and a very helpful, pleasant manner. If I was in the market for a new BMW, I would also purchase it from them as my experience when in the main showroom was very positive. Everyone said hello pleasantly and offered me an espresso and bagel. Thank you Circle BMW for making my purchase a pleasant experience and Mel for your excellent service.. Please note I knew nobody at BMW. I saw the car as I was driving past and it caught my eye so I did a U Turn and went to look at the car which now sits in my garage. More
by Cecilia Russell
Employees Worked With
Ashley (what a great phone voice-remember first contact leaves lasting impressions!!) & Han , Anthony LoPresti, Melvin Kling
March 20, 2018
cliff is true to his word Purchasing a new car,is not always a pleasant or easy experience.Cliff, knew what I was looking for,and found the perfect one fitvmy situation.I thank Purchasing a new car,is not always a pleasant or easy experience.Cliff, knew what I was looking for,and found the perfect one fitvmy situation.I thank him for his integrity abd perseverance. More
by donnab110
Employees Worked With
Cliff Neubart
March 20, 2018
Excellent Experience My second lease with Circle BMW, excellent experience, straight forward, no games. Kevin Prull was great to work with. Recommend wholeheartedly. Qu My second lease with Circle BMW, excellent experience, straight forward, no games. Kevin Prull was great to work with. Recommend wholeheartedly. Quickest experience to date. More
by onecar
Employees Worked With
Kevin Prull
March 18, 2018
Great experience!!!!! Cliff and I began our relationship via email . I knew exactly what I wanted. Cliff found it, delivered it with professionalism, ease, humor and accoun Cliff and I began our relationship via email . I knew exactly what I wanted. Cliff found it, delivered it with professionalism, ease, humor and accountability. I have already recommended him to friends in the market for a BMW. I like Cliff, trust Cliff and am thankful he delivered my X1. More
by BK-new X1
Employees Worked With
Brian who explained the vehicle, Cliff Neubart
March 18, 2018
Excellent Service and cars Thank you Circle BMW and thank you Cliff Neubart for an excellent service and providing a very pleasant experience. The whole experience was a five st Thank you Circle BMW and thank you Cliff Neubart for an excellent service and providing a very pleasant experience. The whole experience was a five stars one, from the initial reception, test driving the car, going over the full features, explaining the purchase contract and providing different options to the final hand-off of a great car. Thanks again. More
by ehajjar
Employees Worked With
Hon Fung, Cliff Neubart
March 18, 2018
Pho Rocks! I have no purchased a car from Circle BMW...YET! However, my experience with Pho, Amanda and the rest of the staff at Circle has been amazing. They ha I have no purchased a car from Circle BMW...YET! However, my experience with Pho, Amanda and the rest of the staff at Circle has been amazing. They have clean cars, great pricing, 100% transparency with the consumer and they are kind, nice, genuine people. Very rare in the sale industry. Thinking of getting a BMW? Give them a call, you will be happy you did. More
by infiniti35sbuyer
Employees Worked With
Amanda, Phu Ho
March 14, 2018
Circle BMW Paul Richardson I live in Manalapan NJ and I have a BMW dealership 5 minutes from my house by every purchase I choose to go to Circle BMW in Eatontown. Sales and Ser I live in Manalapan NJ and I have a BMW dealership 5 minutes from my house by every purchase I choose to go to Circle BMW in Eatontown. Sales and Service are 5 star and if you want to best sales experience possible see Paul Richardson. More
by Baratta Family
Employees Worked With
Paul Richardson
March 13, 2018
Exceptional experience I was referred to Cliff Neubart at Circle BMW, for a lease turn in and possible new lease. He was very professional, understood my requirements and di I was referred to Cliff Neubart at Circle BMW, for a lease turn in and possible new lease. He was very professional, understood my requirements and did not try to over sell me. He kept me within budget and was able to get me into my car of choice! I highly recommend Cliff and Circle BMW! More
by Courtney13
Employees Worked With
Cliff Neubart
March 12, 2018
BMW Expectations Exceed Here! Robert C. went out of his way to know me as an individual and not just another buyer. This is my second car and I know I can count on him for years to Robert C. went out of his way to know me as an individual and not just another buyer. This is my second car and I know I can count on him for years to come for me and my family. He’s demonstrated the ability to offer an experience that is better than just competitive, but trustworthy and operates with integrity in his role as a sales advisor. More
by apandya
Employees Worked With
Robert Cavalieri
March 09, 2018
The most pleasant bying experience I have ever had. This dealer made purchasing a vehicle a tremendous buying experience. There was never any pressure, true professionalism. Outstanding. Th details of This dealer made purchasing a vehicle a tremendous buying experience. There was never any pressure, true professionalism. Outstanding. Th details of the operation of the vehicle was outstanding. I felt comfortable with the complete operation of the vehicle upon first driving of the BMW. More
by kirbs79
Employees Worked With
Frank Picone, Bryan Raiken, Robert Cavalieri
