Circle BMW

Excellent customer service I recently purchase a CPO BMW 535 from Circle BMW after an upsetting total vehicle loss. The staff at Circle BMW, especially Robert Cavalieri, we cour I recently purchase a CPO BMW 535 from Circle BMW after an upsetting total vehicle loss. The staff at Circle BMW, especially Robert Cavalieri, we courteous, helpful, and responsive to my needs as a consumer and a driver. They found a car that was most suitable to my needs and requests. The day my husband and I went into finalize financing and paperwork on the car they had a computer glitch with downed internet service. Regardless if this issue they did what they could to expedite the process and make us feel at ease. Han fromf the finance department helped ease this process. Thank you Circle BMW for such exceptional service. More

Excellent service I just purchased my 2nd X3 from Circle BMW. In addition to loving the car, the service I receive from this dealership is the reason I decided to purc I just purchased my 2nd X3 from Circle BMW. In addition to loving the car, the service I receive from this dealership is the reason I decided to purchase another BMW. Robert Cavalieri is great to work with and made it very easy for me to buy the car. Furthermore, everyone in the service department is terrific. They are all very friendly and take care of me when I need help with my car. I feel welcome when I stop in with a question or when I have an issue. I highly recommend the BMW experience ! More

Excellent This is the second time that I have worked with Tony. As always it was a pleasure dealing with him and I would highly recommend him to anyone reading This is the second time that I have worked with Tony. As always it was a pleasure dealing with him and I would highly recommend him to anyone reading this. More

Another positive buying experience We recently bought our 3rd BMW from Circle BMW. Cliff was a great help and made the experience very positive. Cliff is very knowledgeable and very pro We recently bought our 3rd BMW from Circle BMW. Cliff was a great help and made the experience very positive. Cliff is very knowledgeable and very professional. The entire Circle BMW staff are friendly and courteous. More

The best customer experience for purchasing a used car I met Mel Kling at the Used Cars department a month ago and purchased a Wrangler Sahara. Yes! Not a BMW. My experience with Mel initially led me to bu I met Mel Kling at the Used Cars department a month ago and purchased a Wrangler Sahara. Yes! Not a BMW. My experience with Mel initially led me to buy the car rather than with the Jeep Dealerships in the area (there are two). Being in a customer centric industry myself I was very jaded with attempting to locate a Wrangler worth buying.....salespeople treat us like idiots and waste our time for the most part. My husband and I had the best car purchasing experience ever. Mel is very very good as he does not try to sell the car. The cars on the lot really sell themselves as they look new and are all in very good condition whatever the brand. Mel facilitated the purchase from start to finish in an extremely professional manner as did his counterparts during the paperwork process. I never felt pressured or manipulated in buying the car at any stage of the process. I took the car home and discovered (as with many Wranglers) water came through from somewhere. Mel and his team acted immediately upon my complaint and the car went to Jeep to see a water specialist who has hopefully fixed the issue. I felt compelled to write a lengthy review as it is so difficult to have a pleasant experience buying a car whether it is new or used and I would definitely recommend buying a car with Circle BMW. It is salesmen like Mel who make a difference. I would also like to compliment the people who answer the phone at Circle BMW. Well spoken and a very helpful, pleasant manner. If I was in the market for a new BMW, I would also purchase it from them as my experience when in the main showroom was very positive. Everyone said hello pleasantly and offered me an espresso and bagel. Thank you Circle BMW for making my purchase a pleasant experience and Mel for your excellent service.. Please note I knew nobody at BMW. I saw the car as I was driving past and it caught my eye so I did a U Turn and went to look at the car which now sits in my garage. More

Excellent Experience My second lease with Circle BMW, excellent experience, straight forward, no games. Kevin Prull was great to work with. Recommend wholeheartedly. Qu My second lease with Circle BMW, excellent experience, straight forward, no games. Kevin Prull was great to work with. Recommend wholeheartedly. Quickest experience to date. More