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Circle BMW

Eatontown, NJ

5.0
4,017 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,017 Reviews of Circle BMW

September 26, 2023

The service advisor was professional and went above his job to ensure the service provided was done in a timely manner. He also made sure all services required were provided according to the service schedu More

by terencephalon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Costa
Nov 06, 2023 -

Circle BMW responded

We appreciate the 5-star review. Rui and the entire Circle BMW Service team are committed to customer satisfaction. Please let us know if there is anything else we can do.

September 26, 2023

Jesse was great! He made fixing my flat tire extremely easy and stress free. Ian was helpful as well with providing information about the tire and my car. More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Pastore, Ian Whalen
Sep 29, 2023 -

Circle BMW responded

Thank you for the perfect 5-star rating and positive review. Your Service Advisor, Jesse, is dedicated to providing excellent customer service here at Circle BMW and we are glad to know he exceeded your expectations. We appreciate knowing Ian was helpful as well. Please let us know is there is anything else we can do for you.

September 26, 2023

First time having my car serviced at Circle BMW. Very happy with everyone I encountered and Jesse made sure all of my needs and concerns were addressed. Highly recommend this dealership. More

by luphoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Pastore
Sep 27, 2023 -

Circle BMW responded

Thank you for the positive review and 5-star rating. Jesse is a dedicated member of our Circle BMW/MINI Service of Monmouth Service team and we are glad to know he exceeded your expectations. We appreciate your recommending us and welcome you back to Circle BMW and MINI Authorized Service of Monmouth.

September 25, 2023

Great experience with Justin! Super helpful and informative! Experience was painless and would recommend to friends/family. More

by Tklemser
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Valentine, Danny M. Wong, Justin Pastore
Sep 26, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your automotive needs. Justin and the rest of our team are dedicated to providing our guests with a stellar experience every time. We appreciate you recommending us and look forward to your next visit to Circle BMW.

September 25, 2023

Jim was an amazing help on our first BMW! He constantly checked in and kept us informed during the whole process. Would definitely go back for another BMW! More

by Marissa M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Valentine, Jim Hirsch
Sep 27, 2023 -

Circle BMW responded

Congratulations on your first BMW! We are pleased to know your Client Advisor, Jim, provided a wonderful experience. We welcome you to the Circle BMW family and look forward to being of service to you again in the future!

September 25, 2023

Leasing a new car has never been easier. Jim was an absolute pleasure to work with. Smart, professional, and very personable. Excellent communication and was always available to answer ques More

by Irish Girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Sep 27, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that you enjoyed an excellent sales transaction with Jim. You can always expect the best from Circle BMW.

September 25, 2023

Thx everything was great. My detail was excellent. My car was picked up and I really appreciate the service. More

by Jrzydramaqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry it was a new person. Very helpful.
Sep 26, 2023 -

Circle BMW responded

We appreciate you for choosing Circle BMW. You can always rely on our Service Team to detail your vehicle to your satisfaction. If there is anything else we can assist you with, please feel free to let us know.

September 24, 2023

Couldn’t have been a better buying experience then the one we had with Jim hirsch at circle bmw. This guy knows how to treat his clients. Professionalism at its best. More

by PF Investments
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Sep 25, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that you enjoyed an excellent sales transaction with Jim. You can always expect the best from Circle BMW.

September 23, 2023

Always professional and knowledgeable staff. Very helpful and responsive. Work completed in timely fashion and excellent follow up. More

by l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know, Rui Costa
Sep 25, 2023 -

Circle BMW responded

Thank you for the positive feedback and 5-star rating. We are glad to know that our team at Circle BMW has always provided you with an excellent customer experience. We look forward to your next visit.

September 23, 2023

I wanted to purchase a pre-certified used vehicle and after walking through the doors of Circle Used cars, a dealership that's affiliated with BMW in West Long Branch I felt like it was nothing less tha More

by dbrenewedfaith510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Grzejka
Sep 29, 2023 -

Circle BMW responded

We appreciate you taking the time to share your review. Ziggy and the rest of our Sales Team are dedicated to providing a positive and straightforward experience for our guests. Let us know how to earn that final star.

Oct 15, 2023 -

dbrenewedfaith510 responded

In addition to this response for this particular dealer I had made a mistake and only given it four stars clearly I meant to give it five they're exceptional and very friendly and always gave me everything I needed when first buying this car thanks again Ziggy

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