
Circle BMW
Eatontown, NJ
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4,211 Reviews of Circle BMW
Customer Service excels! I've purchased my last 2 BMW from a different dealership in the area was living. Since moving always had my service done at Circle and let me say the I've purchased my last 2 BMW from a different dealership in the area was living. Since moving always had my service done at Circle and let me say they are the best service team. So when it came to buying my new BMW, I decided to give Circle a chance. From the time I walked in the door to delivery of my new X3 was without anxiety. The team is very educated in their product and customer service. Shout out to Danny Wong and the whole team for making this a painless process. Thank you! More
Easy purchase, family environment with no games I've purchased many cars and always had to deal with dealership mind tricks in the past. This experience was easy, thanks to Cliff. We communicated fo I've purchased many cars and always had to deal with dealership mind tricks in the past. This experience was easy, thanks to Cliff. We communicated for a couple days while my spouse was in the hospital, in that time he located a vehicle for me based off my wish list (actually even better) and gave me the price I requested. This dealership was not the closest in proximity but it is the only one I will go to from now on. I returned for weather mats and Cliff was there to help me install them. More
Most Pleasureable Vehicle Purchase in 20+ Years! Danny did a great job working with me and my wife. I am in sales myself and truly appreciate working with a true professional. His high level of profe Danny did a great job working with me and my wife. I am in sales myself and truly appreciate working with a true professional. His high level of professionalism and complete knowledge of various models made my buying experience a complete pleasure. He did not present the typical sales pitch, no pressure, respected my intelligence, and no games! He worked hard to keep me on budget and suggested various options. I would absolutely recommend Danny to anyone looking for a BMW. He came highly recommended by a friend and I will do the same to my friends and family. This is the first of many BMW's to come. More
Bad experience This dealership took my down payment on a car and then tried to get me to sign a purchase order for more than we agreed upon. So when I called them ou This dealership took my down payment on a car and then tried to get me to sign a purchase order for more than we agreed upon. So when I called them out on it they took my money and sold the car to someone else. The General Manager Barry Lamb is the one that told me that they were sorry and that it happened before I put the money down. I was going to leave this alone once I finally got my money back, but that was two weeks ago and now the car is still for sale at the dealership with a higher price tag on it. They did not want to deal with me since I am a deployed soldier and wasn't about to let them rip me off. I am sure they will say this never happened, like all the other negative reviews on this dealership. The fact is I did this all over email and have records of the entire process, from when there receptionist Jessica Ehlers failed to send me the information that I asked for, or set me up with a sales person for 4 days to the sales person Clifford Neubart who quoted me an out the door price and then tried to nickel and dime the price back up to well over what we had agreed upon. It is kind of funny that they did this to me seeming that I had a preapproved loan through USAA for over 10,000 more than what they were asking for the car. I hope they never sell that car, and I found another vehicle elsewhere with better options for less money. Shop elsewhere if you don't want to get screwed. This was for a 2014 BMW x5 with the stock#9434. More
Highly Professional Danny did a fantastic job working with me, consistently communicating to make sure I had the best experience possible when working with BMW. His high Danny did a fantastic job working with me, consistently communicating to make sure I had the best experience possible when working with BMW. His high level of professionalism and complete knowledge of not only the product but also the process made my buying experience a pleasure. As opposed to satisfying the client, Danny worked hard to make sure I was delighted. I would absolutely recommend Danny to anyone looking for a BMW. More
Bryan Awesome Costomer service. Bryan and girls at front desk as well as everyone receiving / delivering car back are informative, focused, friendly, knowle Awesome Costomer service. Bryan and girls at front desk as well as everyone receiving / delivering car back are informative, focused, friendly, knowledgeable and attentive to detail. Feeling of family. Chris in parts also awesome! Thanks so much All!!! One thought, I continue to forget to give my coupon when paying, possibly find a way to have upfront process of handing in to be used for payment. Thanks. More
Excellent!!! As usual our visit to Circle BMW was as expected, professional, courteous, friendly and quite warming. We have dealt with Clay Struod for 20 years an As usual our visit to Circle BMW was as expected, professional, courteous, friendly and quite warming. We have dealt with Clay Struod for 20 years and every time we come back he make us feel very special, This time, we had the opportunity to meet Laura Flour who was also quite helpful. We would to express our sincere thanks to both of them for assisting us through this purchase Our warmest regards!!!!! More
Danny was outstanding ... thank you!! Danny was courteous and professional. We had to buy another car so soon after our 2016 X5 given extenuating circumstances. Danny understood the situ Danny was courteous and professional. We had to buy another car so soon after our 2016 X5 given extenuating circumstances. Danny understood the situation and was a terrific partner. More
Informed, easy, stress-free Danny was great to deal with! No pressure. No tired sales pitch, just informative and helpful! Would definitely Recommend to a friend who's interes Danny was great to deal with! No pressure. No tired sales pitch, just informative and helpful! Would definitely Recommend to a friend who's interested in a new or pre-owned vehicle More
Smooth transaction!!! Glad I stopped in there and find you guys!!! Thanks for Denny my transaction was fast and smooth !!! Thank you again will do more businesses in the fu Glad I stopped in there and find you guys!!! Thanks for Denny my transaction was fast and smooth !!! Thank you again will do more businesses in the future!!! More