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Circle BMW

Eatontown, NJ

5.0
4,192 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,192 Reviews of Circle BMW

November 11, 2016

4 time customer, never met the owner it's a 4star review for the dealership, however it seems that the owner should make point of meeting customers like me - 1 purchase, and 3 leases over More

by bmwforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DeFelice
Nov 11, 2016 -

Circle BMW responded

Dear BMWforlife, First, we thank you for your continued business with Circle BMW. We are pleased that you gave Circle BMW 5 stars for our Quality of Work, Pricing and Overall Experience. It’s unfortunate that you have not met the founder and owner of Circle BMW, Tom DeFelice, as he is here almost every day. On occasion, Tom does step out for meetings and other business commitments, but when he is on the floor, he thoroughly enjoys meeting and chatting with customers. It would be my pleasure to arrange a meeting between you and Tom. Please contact me at (732) 440-1224, Pamela Marshall Director, Marketing & Communications

October 28, 2016

Uneventful experience The salesperson did a poor job of selling me on purchasing a BMW. He didn't tell me much about the vehicle I was interested in and showed me a vehicle More

by yachtsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny M. Wong
Nov 11, 2016 -

Circle BMW responded

Hi Joel, Thank you for your feedback. After speaking at length with Danny he was upset to learn that you were not pleased with your experience at Circle BMW. Danny spent a good amount of time with you both in our showroom and on a test drive talking about the differences between the 330 and 320. He told you that he could order a car for you with your specifications. As you can see on DealerRater, Danny has many happy customers. Thank you again and we wish you well with your car shopping. Pamela Marshall Director, Marketing & Communications

October 27, 2016

Very Honest Frank was very honest and gave me a great deal on a used Honda CRV. He even took the time to show me some of the navigation features. I will refer mor More

by djtommybones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Vitolo
Oct 28, 2016 -

Circle BMW responded

Hi, Tommy! Congratulations on your Honda CRV! We are so happy to hear about your recent experience with us. We appreciate your continued business and we hope to see you again soon!

October 18, 2016

Great service Danny did the work to get a car allocated to me from another dealer and then was supportive when I wanted to change my order. Straight-forward negotia More

by Brance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Oct 18, 2016 -

Circle BMW responded

Thanks for sharing your review, Brance! We're so glad to hear that Danny and our team provided you with the great service you deserve. We appreciate your business, we look forward to seeing you again!

October 16, 2016

Excellent service I own a BMW 325 purchased in 2001. I have 109,000 miles on it. Over the yrs I have needed repairs due to the senescence of the vehicle. Today I went f More

by rowingdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Starnes
Oct 17, 2016 -

Circle BMW responded

It is wonderful to hear about your experience with Paul. We look forward to seeing you again when Spring comes. Thank you for the five-star rating!

October 12, 2016

Excellent Experience After having dealt with several salesmen at Circle BMW over the course of 12 years, I am delighted to say I finally found an individual that I will no More

by evan135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Oct 12, 2016 -

Circle BMW responded

Hello, Evan! We appreciate you taking the time to provide us with this valuable feedback! We will be happy to let Danny know that his service is being recognized. Thank you for your continued business! We look forward to seeing you again.

September 30, 2016

Outstanding sales service! Purchased a 2013 Certified Pre-Owed 335i. Excellent car. Outstanding service from the moment we walked in Circle BMW. Our client advisor, Korey Kni More

by bretonwoods25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Knight
Sep 30, 2016 -

Circle BMW responded

Breton- Congratulations on your 2013 Certified Pre-Owned 335i! We appreciate the feedback on behalf of our entire team and Korey Knight. Thank you for your business.

September 27, 2016

Thanks Danny Wong My second lease with Danny and second positive experience. The dealership is very accommodating, they made the process very quick and worked with my More

by colleensullivanpalus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Sep 27, 2016 -

Circle BMW responded

Thank you for the awesome review and congratulations on your new car! It is great to hear that Danny took great care of you and got you the car you wanted! We look forward to working with you again!

September 24, 2016

Great experience! Found the exact X1 I wanted online which led me to Circle BMW and to sales advisor Toni. Did all the negotiations over email and phone and when I fin More

by dmarg9
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Carneiro
Sep 24, 2016 -

Circle BMW responded

Thank you for the review, Dom! We love exceeding the expectations of our customers by making the car-buying process simple and quick. Congratulations on your purchase!

September 22, 2016

PROFESSIONAL HONEST, FAIR ...A WONDERFUL EXPERIENCE DANNY WONG AND TIM CAHILL WERE THE TWO SALESMAN THAT WE WORKED WITH. WE CAME IN TO BUY ONE CAR, X3 BMW. BUT AFTER VISITING MORE THAN 3 OTHER DEALERSHI More

by car jackiex3x5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny Migliaccio, Danny M. Wong, Timothy Cahill
Sep 22, 2016 -

Circle BMW responded

Hi, there! We're so happy to hear that we could exceed your expectations and help you find two amazing vehicles. We greatly appreciate your business and your review!

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