
Circle BMW
Eatontown, NJ
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4,208 Reviews of Circle BMW
Excellent service I own a BMW 325 purchased in 2001. I have 109,000 miles on it. Over the yrs I have needed repairs due to the senescence of the vehicle. Today I went f I own a BMW 325 purchased in 2001. I have 109,000 miles on it. Over the yrs I have needed repairs due to the senescence of the vehicle. Today I went for routine service and was assigned to Paul Starnes who advised and guided me through the process. I need close to $1800.00 of repair work. Paul sat with me and explained my options and an order of urgency in regard to 3 different issues. He also offered to take me to the showroom and introduce me to a salesman since I expressed interest in a new car. I called Paul later and decided to do the most urgent repair (about $600.00) now then re-think purchasing a new car in the Spring or completing the rest of the needed repairs. Paul was excellent in guiding me through this process, in that I was unsure as to how to proceed. People of Paul's experience and temperament are certainly an asset to the dealership. More
Excellent Experience After having dealt with several salesmen at Circle BMW over the course of 12 years, I am delighted to say I finally found an individual that I will no After having dealt with several salesmen at Circle BMW over the course of 12 years, I am delighted to say I finally found an individual that I will no doubt be working with so long as I am driving a BMW. Danny is knowledgeable, easy to communicate with, and honest. I'd recommend him to anyone and will certainly be dealing with him in the future. More
Outstanding sales service! Purchased a 2013 Certified Pre-Owed 335i. Excellent car. Outstanding service from the moment we walked in Circle BMW. Our client advisor, Korey Kni Purchased a 2013 Certified Pre-Owed 335i. Excellent car. Outstanding service from the moment we walked in Circle BMW. Our client advisor, Korey Knight, is excellent!!! More
Thanks Danny Wong My second lease with Danny and second positive experience. The dealership is very accommodating, they made the process very quick and worked with my My second lease with Danny and second positive experience. The dealership is very accommodating, they made the process very quick and worked with my busy schedule. Thanks Danny! More
Great experience! Found the exact X1 I wanted online which led me to Circle BMW and to sales advisor Toni. Did all the negotiations over email and phone and when I fin Found the exact X1 I wanted online which led me to Circle BMW and to sales advisor Toni. Did all the negotiations over email and phone and when I finally drove an hour away to the dealership, everything was exactly as I expected. Toni even took care of an unexpected bill from BMW on my lease return as he promised. I will definitely return!! -Dom More
PROFESSIONAL HONEST, FAIR ...A WONDERFUL EXPERIENCE DANNY WONG AND TIM CAHILL WERE THE TWO SALESMAN THAT WE WORKED WITH. WE CAME IN TO BUY ONE CAR, X3 BMW. BUT AFTER VISITING MORE THAN 3 OTHER DEALERSHI DANNY WONG AND TIM CAHILL WERE THE TWO SALESMAN THAT WE WORKED WITH. WE CAME IN TO BUY ONE CAR, X3 BMW. BUT AFTER VISITING MORE THAN 3 OTHER DEALERSHIPS AND JUST HOW FAIR THEY WERE WITH PRICING ETC, WE ENDED UP TURNING IN OUR VOLVO AND PURCHASING AN X3 AND X5. BOTH DANNY AND TIM ARE THE FIRST SALESMEN I MET THAT WERE TRUELY PROFESSIONAL AND HONEST. NEVER FELT RUSHED OR THAT THE PRICING WAS UNFAIR. IF YOU NEED A CAR AND LIKE BMWs THAN THERE IS NO OTHER DEALERSHIP IN CENTRAL NEW JERSEY THAT IS BETTER. ASK FOR DANNY AND TIM, BOTH ARE HONEST TO GOODNESS GOOD GUYS. BELIEVE ME WE WENT ALL OVER CENTRAL JESREY AND THEY ARE BY FAR THE BEST. More
JayRod51 As usual very pleasant experience, Professional, knowledgeable, courteuos, friendly. An excellent client advisor!!!!!!!!!!! Kept me abreast of the As usual very pleasant experience, Professional, knowledgeable, courteuos, friendly. An excellent client advisor!!!!!!!!!!! Kept me abreast of the process and explain in detail what was to be done to the vehicle. EXCELLENT SERVICE!!!!!!!!!!!!!!!!!!!!!!! More
Service beyond the call! We were having an issue with a message that kept appearing on our dashboard regarding service. As we live a distance from the dealership we called an We were having an issue with a message that kept appearing on our dashboard regarding service. As we live a distance from the dealership we called and requested help over the phone. Paul Starnes, one of the service advisors gave us service above and beyond the call of duty, even making a trip to our home to help resolve the issues. We have always had excellent service from Circle BMW with the staff and service people courteous, patient and helpful. The service we got from from Paul was over the top! We highly recommend them and just wish they were a little closer to where we live! More
Repairs Chiefly, I was impressed with the attention to customer service and my concerns. Furthermore, I was pleased with the seamless process with providing a Chiefly, I was impressed with the attention to customer service and my concerns. Furthermore, I was pleased with the seamless process with providing a loaner car. Lastly, I was pleased with the attention to detail with my 740IL. I will only deal with Robert and Circle BMW to work on my car. Thanks for going the extra mile. Kind regards, Jim McCloskey More
Outstanding Service by Bryan Raiken Bryan Raiken provided an exceptional level of service that resulted in a significant and costly repair to be covered by my private warranty. This was Bryan Raiken provided an exceptional level of service that resulted in a significant and costly repair to be covered by my private warranty. This was after another BMW service center was unsuccessful in fixing the problem and gaining warranty coverage. He gathered info from service records, the key fob and his service team to be fully prepared for the call. I am convinced his expertise and professionalism were key in gaining the confidence of the warranty company that the car would be repaired correctly. We are very appreciative of his personal attention and determination to solve this issue for us. More