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Circle Hyundai - Service Center

Shrewsbury, NJ

2.7
33 Reviews

33 Reviews of Circle Hyundai - Service Center

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November 08, 2021

WORST DEALER!. SERVICE DOESNT CALL YOU BACK. DO NOT USE! HAD TO GET A CASE # More

by DO BETTER CIRCLE!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Spadafora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT AND MARK DON'T CALL CUSTOMERS! NO COMMUNICATION! THE WORST!
September 22, 2020

I had a fantastic time and was blown away by how helpful and accommodating Heather McCrum was during the whole process. I will definitely be coming back when my wife is ready for a new vehicle and will be l More

by corycandrilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather McCrum
January 19, 2020

Service Department Ineptitude Having “America’s Best Warranty” has no value when the dealer is incapable of properly diagnosing the problem and ordering the correct parts – multipl More

by HB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher, George, Ashley
July 12, 2019

Be careful - no customer service to be found!!! I try to get the word out when i have a positive experience, and don't like to write these kinds of reviews. . however, in this case my experience was More

by PJLhatchbackguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Lorenzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Cook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deaquino
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2018

Circle is Horrible Sales and service are dirty. The defective Sonata I purchased almost killed my sons and I when the engine seized on the highway without warning. More

by Horrible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George in Service
February 13, 2018

Hyundai Santa Fe -Hard Starting in the morning We were having difficulty starting our car in the morning only. It could take up to several minutes to start after pumping the gas pedal, then a fitf More

by ernie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zobrio
Mar 12, 2018 -

Circle Hyundai responded

Thank you for taking your time to review your experience with Circle and our Staff your opinion is greatly appreciated.

January 03, 2018

Much Thanks! I needed service on my 2017 Sonata. I was greeted, in the freezing cold with a smile and consideration from George. I explained the situation, and t More

by sticks03
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George
Mar 12, 2018 -

Circle Hyundai responded

Thank you for posting your review about your experience here with Circle and its staff.

July 19, 2017

best service department i ever visited when we moved to Monmouth county 2 years ago I found Circle Hyundai in Shrewsbury and figured let's give them a chance. I have never regretted it. t More

by gerard2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Persson
Aug 31, 2017 -

Circle Hyundai responded

We really appreciate your review! Thanks for finding us :)

June 27, 2017

Dealer to Perform Recall Repair I have bought other cars at this dealer but good service is no longer present. I have a 2014 Hyundai Sonata that is part of Hyundai Recall 162, NHTSA More

by byllam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bonnie Lane, Mike Persson, (Spoke with on phone)
Jul 05, 2017 -

Circle Hyundai responded

Sorry for the frustration. We want to fix the car correctly. Thanks for your patience

May 27, 2017

Excels & Exceeds! Sales (Glenn) Management, Reception, Service Personnel (Mike & Bonnie) Always friendly! Always Professional! Relax while waiting in what I like to cal More

by Patti 188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Pilon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike & Bonnie in Service